Customer reviews for Samsung 5.1 cu. ft. Smart Top Load Washer with ActiveWave™ Agitator and Super Speed Wash (Choose Color)

Customer reviews for Samsung 5.1 cu. ft. Smart Top Load Washer with ActiveWave™ Agitator and Super Speed Wash (Choose Color) for

Samsung 5.1 cu. ft. Smart Top Load Washer with ActiveWave™ Agitator and Super Speed Wash (Choose Color)

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4.5 out of 5 stars

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Showing 441-450 of 725 reviews

Jan 17, 2023

Rafael

5 out of 5 stars review

Great Product

[This review was collected as part of a promotion.] Bought this washer and dryer set after comparing other products and by far Samsung is the best price and quality/reliability.

Review from Samsung US

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Sep 8, 2023

JJW1

5 out of 5 stars review

Great Washer!

[This review was collected as part of a promotion.] We bought this washer a month ago and have been so happy with the performance. It exceeded our expectations and gets the clothes really clean.

Review from Samsung US

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Jun 27, 2022

Dante

5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I bought this 3 months ago and so glad I went with this model. So nice to get notification when cycle is done

Review from Samsung US

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May 28, 2023

Cecmo

3 out of 5 stars review

Good washer

I bought this washer 7 month's ago and took awhile to adjust. I like some of the features but the normal wash doesn't deliver enough water to do a regular load, requiring switching to deep fill.

Review from Samsung US

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reply from Samsung Customer Care

Hello there. We're here to make doing laundry easier for you. Please use the links below to help you figure out why your washer isn't filling up with water. Kindly follow the steps, click the hyperlinks, and watch the full video. Washer is not filling with water https://www.samsung.com/us/support/troubleshooting/TSG01203005 Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145846489) to help our team pull up your information. Have a great day ^Camille

Jan 31, 2023

Happy Customer

5 out of 5 stars review

Resolved Issue

[This review was collected as part of a promotion.] The washer had a noise and Samsung worked to replace it. Replacement is working great and happy with the purchase.

Review from Samsung US

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Jun 27, 2022

Hollys1111

5 out of 5 stars review

I love it!

[This review was collected as part of a promotion.] I have no complaints so far. They did take more time than expected when delivery my Washer and dryer. They set it up and didn't damage anything.

Review from Samsung US

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Aug 9, 2022

Lisa

5 out of 5 stars review

love this product

[This review was collected as part of a promotion.] love the color and easy to use very economical best sedition made for my new home they are not to load

Review from Samsung US

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Dec 6, 2023

Jijohns

2 out of 5 stars review

Horrible agitator

The wave design agitator wads up clothes. It begins agitation while filling. This is horrible. It tears and snags womens under garments every load. Beware.

Review from Samsung US

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reply from Samsung Care

Greetings! We understand your experience is less than ideal when a feature isn't what you expected it to be. Let us help you with the features of this Samsung washing machine model. We highly recommend using a delicate bag for undergarments. A delicate bag can save them from damage during the machine wash cycle. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146609317 to help our team pull up your information. Leo

Feb 2, 2023

CleanBoy

4 out of 5 stars review

Love the look and the clean

[This review was collected as part of a promotion.] Bought this a few months ago and finally got around to the review, so far I love it. Looks great and my clothes come out clean and fresh everytime

Review from Samsung US

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Mar 9, 2023

IceAngel

3 out of 5 stars review

Works Good

[This review was collected as part of a promotion.] Works well. Love the self cleaning. Unclear what the Smart Control is for since it seems to turn itself off.

Review from Samsung US

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reply from Samsung Care

Good day, IceAngel. We are glad to know that you are loving your washing machine. SmartThings, or Smart Control, takes doing laundry to a whole new level. Since many Samsung washers and dryers are internet-connected, you’re able to connect to SmartThings not only to monitor your laundry but also to control it when you aren’t home. To maximize the Smart Control function, please refer to pages 50–52 of the user manual: https://downloadcenter.samsung.com/content/UM/202301/20230103173239422/WA7300A-AD_UM_DC68-04037N-03_EN_MES_R.pdf You may learn more about this function at the links below. Use SmartThings to control your Samsung washing machine: https://www.samsung.com/us/support/answer/ANS00082522/ How to control your Samsung washer and dryer remotely using SmartThings: https://www.youtube.com/watch?v=5WXc4hIPKVQ If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145554921) to help our team pull up your information when you message us. Have a wonderful day! —Vannesa