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Customer reviews for Samsung 5.1 cu. ft. Smart Top Load Washer with ActiveWave™ Agitator and Super Speed Wash (Choose Color) for
Samsung 5.1 cu. ft. Smart Top Load Washer with ActiveWave™ Agitator and Super Speed Wash (Choose Color)
4.5 out of 5 stars
stars725 ratings725 reviews
  1. 5 stars79% (576)
  2. 4 stars10% (74)
  3. 3 stars2% (16)
  4. 2 stars1% (8)
  5. 1 star7% (51)

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Showing 221-230 of 725 reviews
Jan 29, 2022
Anne
5 out of 5 stars review

Just as Wonderful as it can get!

my lg flooded my garage and needed to be replaced asap! wanted to get another he-high efficiency washer for its replacement. love the features, the large tub, and of course the cute little tune when the cycle is complete. i lucked out that it was on sale after christmas and it was in my price range. wow, is this a great washer. my clothes get really clean and they are not all tangled together as with my prior washer. i do enjoy seeing the clear view of my clothes being washed. thank you, samsung for making a wonderful machine with all the bells and whistles for the mundane task of laundry.

Review from Samsung US
Helpful?18FGCBH4QG1B13655109897
Jun 27, 2022
Phil
5 out of 5 stars review

Great Smart Washer

[This review was collected as part of a promotion.] This machine has been a treat. The selling point for me was the expanded number of function but primarily the smart function features. I've absolutely loved it since I started using it. It is much quieter than other washers with the quiet agitator tech.

Review from Samsung US
Helpful?18FGCBH4QG1B13655109897
Apr 1, 2023
NotHappy
1 out of 5 stars review

Refuses to Start

Purchased this washer in June of 22 and wish we hadn't. About 4 months ago it started giving us a code that the lid was not closed, went through all the steps the manual said to do and started running again. About a week later it refused to start again, but now it no longer shows us a code. This machine have to be powered down or unplugged about every 5th load. So regret buy this washer.

Review from Samsung US
Helpful?18FGCBH4QG1B13655109897
reply from Samsung Care

Hello, We want to ensure that you'll conveniently operate your washer. We'll be pleased to assist! The troubleshooting is the same whether the washer tub is not spinning, won't stop spinning, has an unbalanced load error, or runs too long. We recommend checking the links below for more information. Samsung washing machine won't spin or won't stop spinning: https://www.samsung.com/us/support/troubleshooting/TSG01000997/ What to do when your washing machine doesn't spin?: https://www.youtube.com/watch?v=0D13Fhc07hQ A washing machine will not turn on or turns off by itself: https://www.samsung.com/us/support/troubleshooting/TSG01203022/#washing-machine-will-not-turn-on-or-turns-off-by-itself You may also check page 57 of the user manual for other solutions when the washer does not start. https://downloadcenter.samsung.com/content/UM/202303/20230316134036296/WA7300A-AD_UM_DC68-04037N-03_EN_MES_R.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145641705) to help our team pull up your information when you message us. Thank you! -Angelica

Jan 13, 2022
Mrsthua
5 out of 5 stars review

Quick and Quiet!

[This review was collected as part of a promotion.] I am so ecstatic about the Samsung Smart Top Load Washer! We needed a more quiet washer that would get the job done efficiently and quickly. We have found a keeper! The washer can handle a big load and wash it in 30 minutes or so. I can barely hear the washer because it is so quiet. This makes doing laundry more convenient for our family. The kids can sleep without being disturbed by me running the washer. The clothing comes out clean and does not get tangled in the agitator at all.

Review from The Insiders
Helpful?18FGCBH4QG1B13655109897
Dec 9, 2021
BrianaG6
5 out of 5 stars review

Loving It!

[This review was collected as part of a promotion.] This washer is so nice! I love the quick wash feature- using it, I can do a load of wash in under 40 minutes. It has no agitator, which makes it so much easier to get clothes in and out. It has features for activewear and waterproof clothes. The drum is also super large, which is perfect for our family. I've washed some very dirty jackets on the waterproof setting and they've come out super clean. I have nothing negative to say about this great washer!

Review from The Insiders
Helpful?18FGCBH4QG1B13655109897
May 31, 2022
Matt
1 out of 5 stars review

Cheaply made.

this washer arrived with dents on the side and front. the appliance delivery crew advised that samsung's are made with a cheap grade metal, and this is not uncommon. the dryer i received sounded like there was a bolt slamming around during drying. both are going back, and i'll go with another brand.

Review from Samsung US
Helpful?18FGCBH4QG1B13655109897
reply from Customer Care

Dear Samsung Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact us via the following: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Reference number: 1144583718 Thank you for choosing Samsung. ^Ross

Aug 4, 2022
HRobinsonJr
5 out of 5 stars review

Very Impressive Washer

[This review was collected as part of a promotion.] I purchased my washer about 6 months ago. I was impressed with some features. The washer is capable of weighing the wash load, and only fills with enough water for the load. This is certainly a money saving feature. My old washer about 25 years old. The washer is configured for colored and white clothes. You can operate using a speed wash. Great features

Review from Samsung US
Helpful?18FGCBH4QG1B13655109897
Jul 9, 2023
Muzammil
5 out of 5 stars review

Best thing ever

[This review was collected as part of a promotion.] I bought this machine last month when I moved to new house. Since then i Loved it. It connects to smart things seamlessly and its so quiet you wont even realise its working until you get the notification on your phone. It can be started remotely and can be managed through phone very easily. It also tells electric consumption and also notify if cleaning needs attention

Review from Samsung US
Helpful?18FGCBH4QG1B13655109897
Jul 30, 2022
Rbobbyc007
5 out of 5 stars review

Wonderful washer with multiple wash selection.

[This review was collected as part of a promotion.] Have had this washer since last year and it works really great. Wash selection for all fabrics. Can watch washer on your smartphone go through different steps. Locks out your kids from opening it up when your not there

Review from Samsung US
Helpful?18FGCBH4QG1B13655109897
Aug 25, 2023
ElleZee
5 out of 5 stars review

So techy!

[This review was collected as part of a promotion.] This is my 1st new washing machine in 28 years, and I was surprised at how different it is to do laundry now! There are so many settings and features that there was a bit of a learning curve, but I do feel like our clothes look & smell so much cleaner. I'd never had an issue with my previous washing machine -- I'd thought. But, this one definitely does a great job.

Review from Samsung US
Helpful?18FGCBH4QG1B13655109897