Opened the box when I received it and right off the bat, there was the Owners Manual and a Quick Setup Guide. I knew then this was going to be a quality product, they had already put some thought into this by putting these manuals up front where you need them, not crammed on the side or on the bottom. I immediately went to the quick set up guide took out the parts needed to put this beauty together. Parts were all together so it took about 15 minutes to put the rear wheels and front bumper feet on them put the oil in it and it was ready to go. I couldn't hardly wait to fire the guy up. After years of trying to get my old one started by pulling it 20 times, this bad boy had electric start. The first I have owned of anything that was electric start and I was praying I did not make a mistake buying this one. Another plus was this took propane of gas so I grabbed my extra bottle of propane and hooked it up with the handy LPG hose that came with the generator. The excitement was building. I was now ready to push that magical button to see what would happen. So after one last check to ensure everything was set the way it should be, I WENT FOR IT. IS THIS ELECTRIC START EVERYTHING I HAD HEARD ABOUT!. Well when I pressed the button, nothing happened and them there came this beautiful hummmm . That is when the bad boy became "The BOSS''. Just as advertised. I tried al the different functions except for the gasoline side and everything worked great! The remote start/stop is a real asset. The 420cc\(13hp) engine sounds and runs strong. This generator has all the bells and whistles that you could possibly need. It is well designed and looks really nice. The padded handle to move the generator along with what appears to be a little oversized wheels on the back, make it very easy to move . The Owners Manuel and the spec sheet is very well done with real quality paper and binding. Although I have not used it extensively I know already, this baby will provide me all the performance I will need when I need it..

It's very heavy and a bit noisy, loud enough to disturb the neighbors after midnight, but I guess that is to be expected for this type of generator. Setup was easy and it started on the first attempt. I bought this as a backup power supply in the event our power company decided they needed to turn off power. (Original response moderated because I named the power company in question and my review was rejected). Fortunately, in the month I have had it, I haven't had the need to use the generator any more than my initial 20 minutes test after receiving it, It did start on the first try and ran very smoothly during that test. Long-term satisfaction will have to wait until I actually need it and I hope that this won't be for a long time! Based on the construction and overall attention to detail, and other reviews I have seen, I have no doubts that it will stand up to the job when needed. Small example of the attention to detail. I love that the battery arrived fully charged which made the generator able to start right out of the box (after adding oil, of course). I also appreciate that they included a charger in case it had been sitting around in a warehouse before I received it. I also appreciate the detailed maintenance instructions in the owners/instruction manual. As someone not accustomed to running small engine devices, I find the instructions very helpful an have no doubts I can do what needs to be done to keep this thing running. Two minor caveats, the first has nothing to do with this particular generator, it's just a fact of life with this whole class is that the electric output is not clean enough to run delicate electronics (computers, TVs, etc.) without first running it through an inverter. If you plan on running such equipment I would strongly advise you to investigate an inverter generator as an alternative. My second issue/complaint is that there is no approved way of making the generator quieter. Specifically prohibited in FAQs from Westinghouse are that mufflers and sound attenuating "boxes" are not allowed. If you are out in the country and your nearest neighbor is a quarter of a mile away, this won't be an issue. But if you are in the city, like I am and have neighbors within 100 feet on either side, it is a concern. But, yes, I would recommend this generator to others with the warning that I have not been able to give it a thorough workout. One more thing, I greatly appreciate the dual fuel option, most definitely worth the extra cost.

lots of options, love remote start- quite - many feature expected for power and price - disappointed, hoped 30 amp plug was RV 30 amp plug friendly, need to buy adapter or use 20 amp cord adapter. Hope to get bonus item for review as advertised- hint-hint

I live in an area that has frequent power outages. During the last one, my old underpowered 40 year old Generator would not start as I stood in the pouring rain soaked to the bone pulling on the starter cord. I decided to upgrade my generator right there and then. I researched the various brands online and on Youtube. Westinghouse had all of the features I was looking for-- dual fuel, the wattage I needed to run my house, electric start, and great price.

I purchased it in Aug but didn't have time do you travel to start it for over a month. When I pushed the start button there was a Pop sound and the unit didn't try to start. Now the battery light doesn't come on until the generator is running. I can pull start it but can't sync the remote key fob until I can get this fixed.

Unboxed and setup up quickly, easy to fill oil with included funnel. Attached 20 LB LP tank and it started right up. Quick attach battery leads for electric start are a plus. Very happy with this purchase and you can see the quality in the generator.

I'm not impressed 105 hours of a power outage and it never started. The unit has about 16 hours on it from previous use its 8 months old. not only did the auto start fail to start the unit its pull start wouldn't start it either. it fired about 2 seconds and blew the screen off on the exhaust in a backfire. It's cold start choke (Auto choke) moves to choke position but rotates back before the unit starts and floods it with gas. its got to be hauled to the shop so far customer service is a bit slow, but they responded. I'm hoping for a quick and easy warranty process and i will post an follow up of what the issue was.

Purchased my generator at the tail end of last winter. We haven't had to use it yet, but I test it periodically and love the electric start. I also like the idea of dual fuel (Propane and Gasoline). As I can use my grill's propane tanks as a backup in a really bad storm.

I purchased this a couple weeks ago after weeks of reading reviews and watching videos on generators on YouTube. First, this generator is solid, feature rich and very easy to use. Additionally, customer service was polite, informative and very patient with me. I filled it with oil, gas and ran it about 5 hours... what a beautiful piece of machinery. I'm getting a transfer switch installed this weekend and I can't wait to test it out. Bring on the power outage.

I've only run it for half an hour without any load, so I can't speak as to how it will fare under actual use, but it did measure as 120V. And it started up fine. Makes more noise than I'd prefer, but that's typical for a generator of this size. I would've appreciated clearer instructions about which side to lean the generator on when installing the wheels. It's hard to tell which end is which when it's still in the box.