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Customer reviews for Beautyrest Black Series Two Mattress (Available in Firm, Medium Pillow-Top and Plush Pillow-Top) for
Beautyrest Black Series Two Mattress (Available in Firm, Medium Pillow-Top and Plush Pillow-Top)
4.6 out of 5 stars
stars422 ratings422 reviews
  1. 5 stars73% (308)
  2. 4 stars18% (78)
  3. 3 stars4% (16)
  4. 2 stars1% (3)
  5. 1 star4% (17)
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Showing 1-10 of 422 reviews
Oct 19, 2024
Jfnorm
5 out of 5 stars review

Verified Purchase

Best warranty department!

I am enjoying an excellent night’s sleep on this beautiful mattress. My previous mattress was a hybrid Beautyrest and after 10 years (had a 25 year warranty) it failed and was bulging on the side. Beautyrest warranty department was EXCELLENT to work with and gave me full credit for the old mattress toward the new one. Start to finish, I had a comfortable new bed within 3 weeks!

Review from Beautyrest
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May 5, 2025
K McKnight
5 out of 5 stars review

Verified Purchase

Excellent Support and Stays Cool

This mattress is exactly what I needed—firm, supportive, and surprisingly cool at night. I sleep on my back, and it's helped with my lower back pain almost immediately. The motion isolation is great too—I barely feel my partner move. Worth every penny!

Review from Beautyrest
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May 21, 2025
Freddy K
5 out of 5 stars review

Verified Purchase

Best mattress ever

You get what you pay for. No complaints

Review from Beautyrest
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Oct 21, 2024
Steve Austin
5 out of 5 stars review

Verified Purchase

Best Mattress on the market

This is the only mattress I’ll buy. Bought one for every bedroom in my home. Whenever a guest stays over they always ask me what brand of mattress i have.

Review from Beautyrest
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Nov 16, 2024
Happy Customer
5 out of 5 stars review

Verified Purchase

Great Mattress!

It's the best mattress I have ever owned, both in construction and of course, comfort. Stays firm, and does not sag in time. If you want the most noninterupted sleep ever, this is your mattress. :)

Review from Beautyrest
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Sep 22, 2025
Kristine F
5 out of 5 stars review

Best Mattress Ever

I have purchased Beautyrest mattresses for my family over the past 20 years and they never disappoint. This one is by far the best one ever! It is so comfortable and supportive. I have recommended them to my family and friends. I'm looking forward to another 10+ years of restful and peaceful sleep.

Review from Beautyrest
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Dec 11, 2025
Ricky S
4 out of 5 stars review

Third attempt… is a keeper!

We first tried the black series 3 medium which was very supportive but far more than we were looking for, decided to try the plush pillow top version and loved it however the mattress seams started to unravel and the layers began shifting within the first month (possibly a defected unit), but received a new replacement yesterday and so far it’s wonderful. Other than having to get a replacement, which wasn’t quick and easy, this is by far my favorite mattress yet!

Review from Beautyrest
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Nov 2, 2025
Chris B
2 out of 5 stars review

Sag in two weeks. Sounds like a plastic bag very loud

Not sure if this sag was there when they delivered it but we just changed sheets 2 weeks after getting the mattress ac there is a noticeable sag where we dont even sleep... at the end of the bed. If you sit there it is very noticeable. Also the bed is VERY loud. I'm not sure if that is supposed to break in but it sounds like someone wringing a plastic bag. We've slept on the bed maybe 10 times. Will be calling to exchange in the morning.

Review from Beautyrest
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Dec 31, 2024
CrystalF
1 out of 5 stars review

Verified Purchase

Uncomfortable

The seams in the mattress are so deep the mattress feels lumpy. It also holds body heat, making sleeping all night impossible. Sore backs for 2+ months after switching to this mattress.

Review from Beautyrest
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Aug 23, 2024
BudS
1 out of 5 stars review

Verified Purchase

Not as good as I had hoped.

The effective sleep surface is only the middle 2/3rds of the matress. The outside 1/3 slopes downward, and wants to roll a back sleeper off the side.

Review from Beautyrest
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