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Customer reviews for LG 27" UltraGear Full HD IPS Display, 5ms 144Hz, Gaming Monitor for
LG 27" UltraGear Full HD IPS Display, 5ms 144Hz, Gaming Monitor
4.5 out of 5 stars
stars182 ratings97 reviews
  1. 5 stars79% (143)
  2. 4 stars7% (13)
  3. 3 stars4% (7)
  4. 2 stars3% (5)
  5. 1 star8% (14)
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Showing 11-20 of 97 reviews
Jan 4, 2021
Micheley335
1 out of 5 stars review

Verified Purchase

DO NOT ORDER. This item is not new/came damaged.

First of all, I don't even believe I was sent a new item. The monitor and all the parts and accessories were thrown into a rather large cardboard box and there was nothing stopping it all from moving around and banging together. The monitor has many bad scuffs on the back because the stand was behind it and nothing between the two items to protect the monitor. There was a loose CD in the box as well that is labeled "owners manual" but its scratched so far beyond repair, there's no way its usable. I'm assuming this wasn't shipped in the original box because it was used and that's also judging by the condition of the items as they arrived. It said one left when we ordered and it still says one left so I don't recommend anyone ordering this.

Review from walmart.com
Helpful?4EE8MEHFMI1013641864801
reply from LGAnswers

We are sorry to hear that your unit was damaged. This is not the quality we expect from our products.Understandably frustrating and disappointing. We are continuously working to improve the quality ofour products and anticipate market demands that drive customer satisfaction. Hopefully, you replaced itwith another LG TV or you will consider LG for your future product needs. If you ever have anyquestions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or onFacebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call800.243.0000. We apologize for any inconvenience this caused.^Venette

Apr 19, 2021
Sleaha
5 out of 5 stars review

Verified Purchase

Great upgrade!

[This review was collected as part of a promotion.] I have had this monitor for almost a month and it is such an upgrade from my ViewSonic 27" that I am debating about buying a second one to replace the ViewSonic. Brightness, clarity and versatility are all fantastic. The stand, including the ability to rotate the display 90 degrees, is a feature I thought I might like, but truly love. Thanks LG!

Review from lg.com
Helpful?4EE8MEHFMI1013641864801
Oct 13, 2021
Buttutt
3 out of 5 stars review

Verified Purchase

Great monitor wish It lasted

[This review was collected as part of a promotion.] Really great monitor, coming from a va panel monitor to an ips was an amazing upgrade, 144 hertz another great upgrade. The size was about the largest for 1080. If you were to get a large monitor get a high resolution. I cannot give it five stars though due to it not powering on 11 months after purchase. Sent in for service a few weeks ago and no update. Fingers crossed.

Review from lg.com
Helpful?4EE8MEHFMI1013641864801
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jan 26, 2023
27 inch ultra
3 out of 5 stars review

Verified Purchase

Pain in the neck warning

[This review was collected as part of a promotion.] This is a great display. It has only one issue and that is a warning box that shows up after starting up my MacBook. It advises me that there is a problem with the pixel count and overlays everything on my screen for a minute, maybe more. It gives me boxes to click but the display is also overlaying the mouse pointer. So I just have to stop work while this useless warning times out. Contacted customer support. No luck. I Al have a few days to return it and still considering that although I do like the display

Review from lg.com
Helpful?4EE8MEHFMI1013641864801
reply from LG Social Media

We appreciate your constructive feedback. We’re sorry to hear that you're having some issues with your LG monitor. It will be our pleasure to look into this and help you with your concerns. We must first transfer to a different platform that supports back-and-forth conversation. Please send us a private message on Facebook or Twitter at @LGUSSupport with your contact number. You may also call us at (800) 243-0000, and we'd be pleased to assist you. -Cazz

Mar 5, 2021
Dtfjr
5 out of 5 stars review

Verified Purchase

Excellent monitor and great value

Overall an excellent monitor. It has some of the latest features, like 144 Hz refresh rate and HDR and a nice clean look with almost no bezel. One feature I really like is the truly height adjustable stand. That's something you almost never see anymore, especially at this price point. I would highly recommend this as a great monitor for everyday use and even light gaming.

Helpful?4EE8MEHFMI1013641864801
Dec 2, 2021
Stymee
3 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I received my Monitor for my Birthday in 2021. Being my 1st time gaming at 120fps this being capable of 144fps. I didn't know what to expect. Needless to say I loved it. It worked flawlessly for almost a full year but the I suddenly had a issue where the unit would not turn on anymore. I contacted LG Support and they was quick to issue a shipping label and get to fixing my unit. Although I have yet to receive my replacement back yet, (time frame hasn't been long enough) I was very pleased with this unit and would Suggest this to a friend

Review from lg.com
Helpful?4EE8MEHFMI1013641864801
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Apr 11, 2021
Curley69
5 out of 5 stars review

Verified Purchase

Review of My 27GK65S-B

[This review was collected as part of a promotion.] Although I purchased it on one day, I returned it the next morning as I realized it was too small for the purpose I had in mind, Flight Simulator. I purchased a 32 inch. The frame rate was excellent too. Thank you.

Review from lg.com
Helpful?4EE8MEHFMI1013641864801
May 7, 2022
Rick Georges
5 out of 5 stars review

Verified Purchase

Big screen monitor for RV travel.

Great monitor for RV travel. Sharp images, easy connection.

Helpful?4EE8MEHFMI1013641864801
Jun 12, 2021
Matt
5 out of 5 stars review

Verified Purchase

Good purchase

Purchased two of these on sale. Quick refresh rates, easy set-up. All is good.

Helpful?4EE8MEHFMI1013641864801
Apr 12, 2021
David
4 out of 5 stars review

Verified Purchase

Great bang for your buck

Works perfect, can't beat the price.

Helpful?4EE8MEHFMI1013641864801