Skip to Main Content
Sams Club
Sams Club
Customer reviews for ASUS Zenbook DUO 14" WUXGA OLED Dual Touchscreen Windows Laptop | Intel Core Ultra 9 185H | 16GB RAM | 1TB SSD | 2-Year Warranty + 1-Year Accidental Damage Protection for
ASUS Zenbook DUO 14" WUXGA OLED Dual Touchscreen Windows Laptop | Intel Core Ultra 9 185H | 16GB RAM | 1TB SSD | 2-Year Warranty + 1-Year Accidental Damage Protection
Back to item details
3.8 out of 5 stars
stars5 ratings5 reviews
  1. 5 stars60% (3)
  2. 4 stars0% (0)
  3. 3 stars20% (1)
  4. 2 stars0% (0)
  5. 1 star20% (1)
Sort by |
Showing 1-5 of 5 reviews
Jul 7, 2025
Anonymous
5 out of 5 stars review

Verified Purchase

ASUS Zenbook is Top Notch

I love my new ASUS Zenbook. The design and functions are great! I am still learning all that it can do and look forward to using them all in my work. The dual screens and wireless keyboard are top notch, I can't wait to incorporate them into my presentations. This laptop adds value to my day to day tasks and make things appear more put together than they would of otherwise been using my traditional hardware. I feel more confident to compete out in the current workforce having my ASUS Zenbook, and thank you for keeping the price right!

Review from https://www.asus.com
Helpful?2ZPP7GUA4N8913637661147
Nov 1, 2025
Cory97478
5 out of 5 stars review

Verified Purchase

Do everything Laptop

Awesome laptop! I use it to make designs for our small business. So convenient to have 2 screens.

Review from https://www.asus.com
Helpful?2ZPP7GUA4N8913637661147
Jan 4, 2026
Mrsdg
5 out of 5 stars review

Verified Purchase

Love it

I love the dual screens. Makes life so much better.

Review from https://www.asus.com
Helpful?2ZPP7GUA4N8913637661147
Apr 28, 2026
Richard
3 out of 5 stars review

Having a laptop with two screens is a game changer. I mostly use it like a standard laptop when I'm not working, but then when I need a second display for work is when the real magic happens. Simply removing the keyboard reveals another beautiful OLED display and with the built in kickstand, quickly becomes a dual monitor setup. I do wish the keyboard were more tacky on the backside or connect by magnet to the laptop similar to how the Surface keyboard does. It does slide around on a smooth countertop or table when it is no longer snapped over the second screen. The only downside was that the warranty information is no longer correct. The model I received was the 2024 model which was already out of warranty when I registered the device. In had to call Asus support and provide them a copy of the sales receipt to even get a 1yr warranty without any accidental damage coverage.

Helpful?2ZPP7GUA4N8913637661147
reply from ASUS Answers

Dear Richard,<br /> <br />Thank you for sharing your experience with the ASUS UX8406MA laptop. We are delighted to hear that the dual-screen design has been a valuable enhancement to your workflow, though we regret the challenges you&#39;ve encountered with the keyboard stability and the warranty registration process. We sincerely apologize for any inconvenience these matters may have caused.<br /> <br />Your feedback is highly valued and will be carefully documented and shared with our product and quality teams for further review. <br /> <br />We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty&#64;asus.com and include the case number &#34;N2604027580-0001&#34; as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.<br /> <br />Best Regards,<br />Chantae<br />ASUS Customer Loyalty US Support

Feb 16, 2026
Jenlynn
1 out of 5 stars review

Verified Purchase

No power

Can't get it to charge or turn on. Says my warranty expired a year ago & I just bought it last week.

Review from https://www.asus.com
Helpful?2ZPP7GUA4N8913637661147
reply from CLM

Dear Jenlynn, Thank you for reaching out regarding your ASUS UX8406MA Laptop. We sincerely apologize that the device is not powering on or charging, and for the confusion regarding the warranty status. We regret the inconvenience this has caused. To address the power issue, we recommend performing a Hard Reset, which may help restore functionality. Hard Reset 1. Remove all external devices such as the AC adapter, USB devices, etc. 2. Press and hold the power button for 60 seconds. 3. Reconnect the AC adapter. 4. Turn on the power of the device. If the problem persists after performing the hard reset, please contact our support team at https://www.asus.com/us/support/CallUs. Our team will assist you further with the device, review the warranty status, and arrange repair services if necessary. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2409026489-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS. Best Regards, Chantae ASUS Customer Loyalty US Support