I had a Stearns and Foster mattress for over 20 years, it was the highest end mattress you could get at the time. We always loved it. We just moved into our new house and I decided to update our mattress and box springs/foundation. The new mattress and foundation were riddled with defects and issues. I have had to replace 3 different box springs/foundations as the foundations had torn coverings on the bottom or they were poorly put together, The mattress has been replaced once as there was a defective bulge on the side. I received a replacement foundation this week and a replacement mattress. And as I continue this nightmare both items received were defective as well. The mattress has a bulge on the left side of the foam encasement (would never pass any inspection by a mattress quality expert). The foundation does not lay flat, it rocks from one side to the other. I keep telling the customer service reps that there is a quality problem they are experiencing as they keep delivering me defective product after defective product. I wish I had my old mattress back.

[This review was collected as part of a promotion.] I recently was treated with the exquisite Sterns & Foster Reserve Firm Pillowtop Queen size mattress gifted by Stern & Foster and Bzzagent, and let me tell you, it's been an absolute sleep game-changer! The level of comfort and support it provides is out of this world. The pillowtop adds a touch of amazing softness without compromising on the firmness I prefer. It feels like sleeping on a heavenly cloud while maintaining perfect spinal alignment. Crafted with utmost precision and attention to detail, this mattress impressed me in every aspect. The use of premium materials and sturdy construction showcase its exceptional quality. I'm impressed by the thoughtful design that keeps it cool all night, ensuring I never wake up feeling overheated. Mornings are now a true delight as I wake up feeling refreshed and rested. The perfect blend of support and plushness has significantly improved my sleep quality, leading to more productive and energized days. With its generous Queen size, there's more than enough space for my partner and me to enjoy a restful sleep without disturbing each other knowing that we are both plus size. This mattress is a true blessing for couples! While it might be considered a splurge, I can confidently assert that the Sterns & Foster Reserve Firm Pillowtop Queen size mattress is worth every cent. It's an elite product that has surpassed my expectations, and I wholeheartedly recommend it to anyone seeking an unparalleled and rejuvenating sleep experience.

Purchased in June but already sagging & I have been rotating it too. Now it is sagging on both sides. Tried to file a warranty claim, there is a fabulous 10 yr warranty however, there are so many loopholes in the warranty it's worthless to me. For some reason I have to prove I bought the mattress although my invoice is on file by providing a pic of a law tag. That is a paper tag on the side of the mattress which of course I removed. Could hear the paper crunching when using the mattress. So I was told I could use a tag on the bottom of the mattress. I looked and it doesn't exist, I did not remove it and have never looked at the bottom of the mattress. It was delivered and placed right side up on the bed, I never saw the bottom. I wasted my money & cannot recommend this mattress. Beware if you plan to purchase & be sure to check out the warranty requirements.

This mattress is outrageous. Prior to purchasing, layed on the other top brands. This mattress, from the time you lay on it feels so luxurious. I know preferences differ, but for me, there's nothing like the experience. It helps to melt away the anxiety, especially with the base Temper Ergo Smart). At this point, there's nothing I don't love about it.

[This review was collected as part of a promotion.] I received this Stearns and Foster Reserve Firm Pillowtop mattress for free to test out and review. This is my first experience with this brand, but it won't be my last. We absolutely love this mattress! It is very thick and I do plan on buying some deep fitted sheets, but that's not a big deal. Because it's so tall, it is able to offer much support. It's firm, but the pillow top offers just enough softness to be very comfortable. I'm a side sleeper and my husband sleeps on his stomach, we both have been sleeping great on it. A good night sleep is so important and comfort makes all the difference. We have owned mattresses from other big brands, but this one is by far our favorite. Even the material of the mattress feels luxurious and is attractive. It's obvious thought and detail went into making it. It was also a very easy and painless delivery. The service sent many updates and the delivery drivers were very kind. I will definitely be recommending this mattress to friends and family looking for a new one.

[This review was collected as part of a promotion.] Thank you Sterns & Foster for sending me this mattress for free to review through BzzAgent! Even though I got this for free, this review is my own honest opinion! So I am 7 months pregnant and this mattress couldn't of came at a better time! My hips and arms were falling asleep with our other mattress. Since we've switched to this one, it hasn't happened at all!! It so comfy and soft! But not too soft that you just sink into it. It is still supportive with the most soft top and velvety material! It feels so well made, like it would last a lifetime. It is a very thick mattress and the soft topper is so thick and amazing! First bed I've never had to add a topper to! I also can't feel my husband roll over or get up at all! It's seriously amazing! I've never had a mattress this comfortable before!

[This review was collected as part of a promotion.] This matters is very comfortable and good. My previous one was very bad every morning I had tiredness and pain on my back. After just two night I feel no pain , no tiredness in the morning and just feeling good. This is queen size with medium tight top. I absolutely loved this mattress. The color is very beautiful and the quality is great. Great sleeping is very important after a hard working day. I highly recommend this.

I looked forward to getting a high quality Stearns & Foster mattress, but that's not what I got. It feels like a cheap, foam rubber pad. It's not firm, it's squishy. I sink in and wake up every time I try to pull myself out of a hole to turn over. It's supposed to be cool, but it's hot. It was a big waste of money.

This mattress is nicely made. But my lower back hurts. So do my hips. I cannot lay down on my hips at all. It hurts when I lie down on either my left or right hip. I do not recommend this mattress if you have hip pain. I am 5 feet 5 inches tall and weigh about 225lbs. I got the soft lux hybrid after trying the firm reserve, which was horrible because it gave me a lot of additional hip and lower back pain after trying it out for three months. I realize now that I'm not too fond of memory foam and wish I had never purchased this mattress.

This mattress is hot and well, saggy. I am not that large but if I lie in the middle of the bed, I create a 4-6 inch impression which makes movement hard. I guess it is the memory foam that does that since it was not apparent at first. I have had a few back surgeries and need more support to keep my back in alignment.