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Customer reviews for Serta Perfect Sleeper Ocean Luxe Firm Pillow Top Mattress for
Serta Perfect Sleeper Ocean Luxe Firm Pillow Top Mattress
4.6 out of 5 stars
stars54 ratings54 reviews
  1. 5 stars87% (47)
  2. 4 stars4% (2)
  3. 3 stars2% (1)
  4. 2 stars0% (0)
  5. 1 star7% (4)
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Showing 1-10 of 54 reviews
Mar 8, 2026
Michele S
5 out of 5 stars review

So far so good

Just got the mattress but last 2 nights I slept very good

Review from Serta
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Feb 2, 2024
martinbrosmama
5 out of 5 stars review

Better night sleep!

[This review was collected as part of a promotion.] We were in need of a new mattress. Our mattress before this one was also a Serta. We had 6 plus good years with it but it was starting to hurt my back. My fiance is thin whereas I am plus sized so the weight distribution was not the best for it. My side was starting to sink some since more weight was on its side. They are heavy mattresses so rotating them is not an easy task. With the pillow top, flipping it over is not really an option. The first night on our new mattress, I felt an instant change. I didn’t wake up sore, tossed and turned a lot less and felt refreshed. Our old mattress gave us a lot of good years and I expect the Serta name to continue to give us quality sleep. *I received this mattress courtesy of Serta and Influenster to try out and give my honest opinion about*

Review from influenster.com
Helpful?10OS76WQMQD113631665942
Feb 26, 2024
seanf3142
5 out of 5 stars review

Great sleep!

The Perfect Sleeper Ocean Luxe Firm Pillow-Top mattress has been a game-changer for me. It's firm but super comfortable because of the pillow-top, so I get great sleep and don't wake up with a sore back anymore. It also stays cool all night, which is awesome because my apartment can get pretty warm. It feels really well-made and like it's going to last a long time, which is important to me since I don't want to buy a new mattress anytime soon. Some people might find it a bit too firm, but for me, it's perfect. Definitely glad I got it and would recommend it to anyone looking for a new mattress.

Review from Serta
Helpful?10OS76WQMQD113631665942
Feb 6, 2024
haleydorio
5 out of 5 stars review

game changer

[This review was collected as part of a promotion.] I got such awful back pain from old mattress. This one is absolutely perfect. It’s cooling, comfortable, and feels like a dream!!! It isn’t as heavy as my last mattress was so it makes it so much easier to change the sheets!

Review from influenster.com
Helpful?10OS76WQMQD113631665942
Feb 1, 2024
alondraj12
5 out of 5 stars review

Firm and comfort

[This review was collected as part of a promotion.] Total relaxation firm and comfort while I sleep has a good quality fabric that soft and fresh to touch and warms up while.you rest is something that i needed thankyou for the opportunityto tryitout!!

Review from influenster.com
Helpful?10OS76WQMQD113631665942
Feb 5, 2024
viennaq1
5 out of 5 stars review

Give me height

[This review was collected as part of a promotion.] So I’ve been testing this out for about two weeks now. It’s stiff cool, feels good. Gives me a good night sleep. It stays cool throughout the night. The height is awesome. I love it. I appreciate influencer this one to the max. The gel top is nice it’s seriously not too soft is definitely firm but as time goes on I know it’s gonna get you know broken down. It’s not ridiculously hard though. It honestly feels nice.

Review from influenster.com
Helpful?10OS76WQMQD113631665942
Jan 12, 2024
Better Sleep
5 out of 5 stars review

Great Quality

Received our perfect sleeper and couldn’t be happier. We like a firm mattress in our house and somehow this mattress is firm yet feels like sleeping on a cloud at the same time. The quality is impeccable and we are beyond pleased with everything about it. It also has the nice handles on the sides of the mattress for easy moving. Now everyone else in the house wants an upgrade! If you’re looking to better your sleep this is what we recommend. Having been through several mattresses over the past few years we are so pleased to finally enjoy crawling into bed at night!

Review from Serta
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Mar 8, 2024
mqsd
5 out of 5 stars review

Best mattress we’ve owned to date

[This review was collected as part of a promotion.] We have had this mattress for over a month now. We went with a firm and I can say that it has worked wonders for our backs. It is so comfortable and we wake up feeling rested and without any aches. The price point was also perfect. I would 100% recommend the perfect sleeper luxe firm pillow-top mattress.

Review from influenster.com
Helpful?10OS76WQMQD113631665942
Feb 7, 2024
rociogalindosantamar
5 out of 5 stars review

The best for comfort and rest

[This review was collected as part of a promotion.] One of the best mattresses in terms of comfort and rest. I suffered from back pain constantly due to my work, that and the fact that I did not use the right mattress increased my back and neck problems, when I started sleeping on the serta mattress my back problems improved a lot, it is firm but not too firm and With the pillowtop it feels soft to the touch, its design is elegant and the height is appropriate for a person of average height, as it makes it much easier to get into bed and have a proper night's rest. We are in love with this mattress, I highly recommend it.

Review from influenster.com
Helpful?10OS76WQMQD113631665942
Jun 14, 2025
Buyer
1 out of 5 stars review

Don't buy unless you want back pain

This mattress will torture your back and neck. I wish I could take it back. Terrible sleeping experience on this mattress. I can't say enough bad.

Helpful?10OS76WQMQD113631665942
reply from Serta Team

Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!