We're glad to hear you were satisfied with the winter performance of your CrossClimate 2 tires, but we're sorry to learn the increased road noise has become unacceptable. We recommend having the tires inspected by an authorized tire retailer, who can evaluate the tires, alignment, and overall vehicle setup to help determine the cause of the noise. If you'd like to discuss further, feel free to give our Consumer Care team a call at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

We're sorry to hear that your CrossClimate 2 tires have not met your expectations for ride comfort, handling, and road noise. We recommend visiting your local authorized tire dealer to have the tires inspected and to verify proper installation, alignment, balance, and inflation. If you have additional questions, please contact Michelin Consumer Care at 866-866-6605 (Mon-Fri 8 AM-7 PM EST, Sat 9 AM-1 PM EST).

We’re sorry to hear that the CrossClimate2 tires did not meet your expectations and that road noise led you to replace them early. Tire noise can be influenced by several factors, including vehicle type, road surfaces, alignment and installation. We appreciate your loyalty to Michelin and your candid feedback. If you need help selecting tires in the future, our Michelin Consumer Care team would be happy to assist. Our number is 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).