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Customer reviews for Nexxus Keraphix Damage Healing Shampoo and Conditioner (2 pk., 33.8 fl. oz.) for
Nexxus Keraphix Damage Healing Shampoo and Conditioner (2 pk., 33.8 fl. oz.)
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Showing 1-10 of 17,001 reviews
Dec 10, 2019
Klittle
5 out of 5 stars review

Verified Purchase

I LOVE THIS STUFF

I have searched for a great shampoo and conditioner my whole life and this is the best I have found. I love it and the smell is wonderful too.

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Mar 12, 2018
Jen Al
5 out of 5 stars review

Verified Purchase

Great products!

I’m 43 y/o with aging unruly damaged hair (colored, blow dried, and flat ironed often). This product made my hair feel like hair again - and not like straw. It also held up very well under the blow dryer and flat/curling irons. I use it now as my primary shampoo/conditioner. A+ rating!

Review from nexxus.com
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Dec 9, 2019
Isabel
5 out of 5 stars review

Verified Purchase

Absolutely love this

Leaves hair soft and smells nice too

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Feb 17, 2018
Anonymous
5 out of 5 stars review

Verified Purchase

Awesome hair product!

I just started using the Nexxus Keraphix Shampoo and Conditioner for damaged hair, and I just LOVE It! I have colored my hair for years and it's Never felt so smooth and silky. I recommend it highly..I have curly hair and it looks Awesome!

Review from nexxus.com
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Jun 14, 2025
rsymone_8501
5 out of 5 stars review

Great conditioner!

I have been using Nexxus for years! I And, I love the duality of this Keraphix conditioner! I use this conditioner to soak my satin scrunchies in when I clean them! The scrunchies come out like brand new, and I love fragrance-like scent of the conditioner!

Review from influenster.com
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Mar 7, 2018
Anonymous
4 out of 5 stars review

Verified Purchase

It's ok

It hasn't helped my hair with split ends and its heavy . I love nexxus products ,just not a f an of this . I purchased two packs of treatment mask ,followed directions and nothing . I also purchased the shampoo and conditioner . I'm definitely going back to Emergencee . I will still recommend because this might work for someone else .

Review from nexxus.com
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Feb 24, 2018
Slgarcia20
3 out of 5 stars review

Verified Purchase

Great conditioner

Love the product. Disliked the fact that it was screwed opened a little upon arrival which ended up getting all over the box. Bummed that I paid for it and I didn’t get the full product. But it’s a great product love the scent and how it makes my hair fell.

Review from nexxus.com
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Apr 27, 2026
Cwbmom
1 out of 5 stars review

Waste of money

I purchased this product and it's incredibly disappointing. I was using Humectress but decided to try this. For starters, the pump doesn't work and shaking the product out doesn't allow me to get the appropriate amount. I end up wasting quite a bit. Also, the scent is very strong. It's almost overwhelming so sensitive people should skip this product.

Review from nexxus.com
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Jan 7, 2020
Laura from Arkansas
1 out of 5 stars review

Verified Purchase

Terrible - my hair looks flat, greasy and awful!

This product leaves my hair limp, lifeless and greasy immediately after using. I have used Nexxus products for a long time and thought I'd give this 2-pack a try. I am so sorry I did. I'm relegating it to the guest bath because it's literally useless. What I thought was a good buy turned into a waste of $30. I have NEVER had such a disappointing product and I have bought some bad shampoo in my day. I honestly don't take the time to do reviews, but when I was prompted to do one for this product, I thought I had to pay it forward to anyone who may consider using this one. It's absolutely awful.

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Feb 28, 2026
Melissa
1 out of 5 stars review

I had high hopes and expectations for this item. Sadly, it has made my hair dry and brittle. My hair breaks with every brushing. I'm on my way to have my hair cut due to the amount of damage it has done. 100% do not recommend.

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reply from NexxusExpert

Hi Melissa, thank you for sharing your feedback. We are sorry to hear about your experience with your Nexxus product. We’re committed to delivering high quality experiences, and your input is valuable to us. Your satisfaction is important to us. Please connect with our Consumer Services team at Consumer.Services@Unilever.com with your contact details and the ref ID: 54219777, so that we can address your concerns promptly.