We love our gazebo! We had the installer team build it and it was well worth it. They had it put together in two and a half hours. They did a great assembly job. We can now enjoy our patio and it seams bigger. Many of our neighbors have stopped by and complimented us on our backyard makeover.

I not only gave it 5 stars for quality but also for customer service. We had to columns that had split at the bottom. My husband was concerned as they were the wait bearing columns. He called on a Saturday late afternoon expecting to get a recording. They answered and said they would send both columns right out. On Monday we received the notification that they had sent them FedEx 2 day. This was not expected. We had to get in touch with them with 2 more questions… my husband emailed at 11pm and had a response by 9:30 the next morning. We will be buying another gazebo to cover our deck. The quality is excellent and the instructions are thorough. My husband would rather read the instructions but when he didn't understand something the app walked him through it. My husband takes his time but the picture shows the progress right now. We highly recommend this company and their products. Just save us a 20x12 for our deck when we need it lol Thanks VP

We bought this Gazebo to provide shade for our backyard pool patio. We love the solid cedar construction and the metal roof which keeps us covered on rainy days. Assembly instructions were very detailed and easy to follow. Extra hardware was also provides for most assembly steps. Could not be happier with this purchase, we look forward to enjoying it for many years to come.

We are very please with this product. We live in a very high wind area, and I was sick of replacing umbrellas every year. The style blends well with our home, and provides great shade for summer dining in the terrace. We hired people to assemble it, and they assured us this was much higher quality than they were used to assembling. Highly recommend!

[This review was collected as part of a promotion.] I bought this at the beginning of the season and it was pretty easy to put together. Follow the instructions, get a friend to lift the two larger roof panels in place and don't forget you have the included clamps which are an absolute LIFE SAVER. Overall this is a very heavy and very sturdy gazebo…

I just finished assembling this gazebo last weekend. I agree with the other points people have said in these reviews. The 10hr assembly is definitely not realistic unless you have two people experienced with this particular gazebo. I'm 53yrs and it took me 22hrs.. Plus another 6hrs combined from another person who helped me the 1st day and 2 more for about an hour to get the roof panels in place. Biggest advice... Pick the bilt app Or the written directions (they are slightly different) and follow it carefully! Once the roof panels are in place and secured by the 1st bolts it's easy to get ahead of yourself seeing what comes next and not look closely at directions. I was missing one piece from one of the 10ft "A" frame pieces (which backyard discovery shipped me 2day express with no problem or hassle) So we put up the other 3 roof panels and secured them. When we finally put 4th and final roof panel in to place I ended up having to loosen almost all the bolts to the other panels and nudge over panels to get all the holes to align... The manuals clearly say do not tighten until they are all in place and bolts started. So again.. It's easy to get ahead of yourself, don't skip something thinking you can come back to it, it's in that order for a reason. Also.. Pay attention to when you have to drill pilot holes! The pieces come with probably 95% of the pilot holes already there for you, but then the instructions will say fasten such and such drilling a pilot hole.. And if you read over it quickly you can think the pilot hole is already there.. Happened to me and wood started to split so backed out thinking I was using wrong screw,... Looked at instructions more carefully, and was like oh... I was supposed to drill pilot hole. Other than that it was pretty straight forward, a couple of the wooden roof cross pieces were warped making holes kind of a pain to align but nothing too bad. I definitely recommend taking the 2-3 hrs before you start and unboxing everything and sorting it, put bags of screws /bolts and washers in numerical order so they're easy to find, and be careful tearing open the bags, don't destroy the markings on the bag identifying what part# they are.. Some washers you'll use a lot of.. Then come back to them hours later and need more of the same part #. Raising the roof panels instead of putting a person on ladder in the middle we had person stand on ground, they used a 2x4 about 6 feet long as a pole to help guide peak of roof panel in place under roof cap, just had to remind them don't put 2x4 against sheet metal roof... Keep it on one of the cross wood frame pieces, it worked well. Bolted all together and tightened down its a very strong structure. It should last a long time and withstand the changes in weather here in Wisconsin and occasional heavy snowfalls.

Our recent purchase of this gazebo has made the perfect addition to our patio. It has brought us from inside to the great outdoors more than before we had it. Our friends and neighbors comment on how great it looks. It's the best addition to our home. We added lights for evenings and WOW it makes the perfect place to sit outside at night with friends. We love it! My husband and I wished we did it sooner. Great addition to our home!!

We live in Indiana- strong winds sometimes. So we did our research and saw this Gazebo first time in Sams Club. We compared it with various Gazebos from other companies but every time it came out as a winner. Very solid build and of high quality. We recommend taking the professional installation service as well. Two people came to install this- it took them 5 hours. They also shared people with some handyman skills have started it and then have called them to complete it.

The instructions were very thorough, I would recommend downloading the BILT AP as well. I would recommend a total of 3 people to install the roof panels but can be done with two strong people that have some basic carpentry skills. Keep all parts organized and take your time, the end result is beautiful. Highly recommend

We purchased the Barrington 14x12, Arcadia 12x9.5 and Saxony XL. Arcadia as our main gazebo, Saxony for our kitchen, and Arcadia for our bar. I purchased some more cedar for the 4500K LEDs for each gazebo to match our deck theme; I connected them my deck's dusk till dawn lighting system. Everything looks great. Any parts that were missing or damaged they replaced very quickly. Very impressed with the construction and customer support. FYI, they made it through 3 strong TN storms with straight line winds from 60 - 95 mph.