Hello, Margaret,<br /><br />Thank you for taking the time to share your experience, and we’re truly sorry to hear about the difficulties you encountered with both the assembly process and the return experience.<br /><br />This is certainly not the experience we want for our customers, and we would genuinely appreciate the opportunity to look into this and see if there is anything we can do to help.<br /><br />Please feel free to contact our Customer Care team at customercare&#64;internationalhomemiami.com and include your order number so we can review your case in detail and assist you directly.<br /><br />Thank you again for your feedback, and we hope to have the opportunity to improve your experience.<br /><br />Kindest regards,<br />IHMC Team<br />IHMC Team

Hello. Thank you for taking the time to share your feedback. We&#39;re truly sorry to hear about the issues you&#39;ve encountered with the assembly of the chairs and the difficulties in getting the correct replacements. This is certainly not the experience we want for our customers.<br /><br />We apologize for the inconvenience caused by the incorrect replacement chairs and the challenges in reaching our support team. We understand how frustrating this situation must be, and we&#39;re committed to resolving it for you.<br /><br />Our team has offered to send the correct replacement chairs, and we&#39;re currently waiting for your confirmation to proceed with this resolution. Please send us a direct message with your order details so we can ensure the replacements are sent to you as soon as possible.<br /><br />We also want to ensure that you&#39;re fully satisfied, so we’ll look into this matter with our team to prevent similar issues in the future.<br /><br />Thank you for bringing this to our attention, and we hope to have the opportunity to make this right for you.<br />Kindest regards, IHMC Team

Hello, Joe! Hope this message finds you great. We are sorry to hear that you encountered inconveniences with your dining set. We would like to assist you in any way we can! So we may have more information on the issue you're experiencing, could you please reach out to us via email at customercare@internationalhomemiami.com with your order information and pictures of the damaged items? This will enable us to review and address this issue promptly. Again, we are very sorry for all the inconveniences. Thank you for your understanding. Best regards, IHMC Team