I decided on this unit for my office because it look good and didn't take up much space. However that is about the only good thing I can say. I had it about 6 months and it stop working. I call the newair tech support and they told me they would replace it, which they did. I received the new one and that one work for about 1 year and that one stop working. I call support again, unfortunately unit now not in warranty and they recommended replacing a part which I did at 35.00 and still didn't resolve the problem. I am not going to put out anymore money on this. The tech support said it could be an electrical problem but it isn't because I change offices in different buildings. I really like the sleek look but looks isn't cooling my drinks and I don't want to chance buying another one because that would make 3 in 2 years. Yes I only bought one and they did replace which is why I gave them 1 star but now the newer one broke now too. I hope that newair can fix this problem because they do have a nice looking product.

I use the unit on my outside patio. The look and finish really works with the entertainment environment I'm trying to project. The see through glass door and inner dome light really sets the look off at night. The unit makes it easy for guest to grab what they want and the fridge keeps drinks very cold. some items even had ice form in them. Perfect size and look.

I purchases a New Air Fridge last year and unfortunately it stopped working a few days ago. I called New Air customer service and to my surprise, Representative Charles was so kind in assisting with not only troubleshooting the unit, but also offering to send us the part that needed to be replaced and at Free Of Charge! This is truly customer service at its finest! Its so heart warming especially during the holidays to see a company that takes interest in customer relations and not just a one time sale. I will continue to purchase New Air Products!

Worked good for just shy of a year then completely died. Then customer service to get a new part has been a nightmare. I wanted to buy the part out right. But they have been making me jump through hoops for them to cover it. I needed the piece two weeks ago. My business has now suffered because of the delay and I had to buy another fridge to make up for it.

I love this beverage cooler so much and one day it stopped and started blinking the light 3 times. I emailed customer service and they started helping me right away. They knew exactly what was wrong and presented options to fix it. Great product and great service!

I've had this fridge for o over 1 month now and I absolutely love it. Not only does it look good in my man cave but it keeps my beverages really nice and cold. The led light and the clear door really let's you see what drinks you have prior to opening the door.

I use this in my basement where we watch movies often and my husband has his office down there. It comes in super handy so we don't have to run up and down the stairs anytime someone wants a cold drink! The amount of drinks you can fit in this is amazing! Highly recommend!

I purchased this unit right before Christmas 2022 because we are always running out of room in the fridge because all the kids like to drink different things! I love the look of the machine. It is a very solid machine when the door closes you can feel it seal. My 3 year old grandbaby can not open the door (which I love because she Loves just opening doors) it's not too hard to open it just has a great seal. I love how you can take out all the racks if you need too, they are all adjustable, depending on what you want to put on the shelves. I thought the wire shelves were going to be a problem but I think the gaps between the wires aren't as big as most wire shelves, so no matter if you have cans or bottles they all stand straight up. And after the customer service I have received from NewAir, I would recommend NewAir to anyone that will listen!

With all the effort I've been through to attempt repair with no repair parts available from you on a unit two years old is a travesty on your company. A lot of wasted effort to locate a receipt and replacing useless parts that you sent out that didn't work is sad. I believe you sold a unit with known issues to the public with no repair parts for the thermostat available. Model AB850

I use the refrigerator for my salon guest to enjoy their cool beverages. The one thing I do love it's that I can store a lot of beverages in there and the only downside is that it can be a little noisy. Other than that it's a great bonus to my salon flow.