We got this for use in the basement keeping for keeping beverages. Worked great for about 6 months then stopped, in the process of trying to get it fixed it is a do it your self process for this small appliance not hard though. Will let everyone know how it turns out. It is a nice unit when it was working

Customer service has been great to work with in resolving an issue with the temperature sensor in my fridge. They have responded back to me in a timely manner with clear and detailed instructions to help me troubleshoot the issue. Karen has been great work with!

This comment is specifically directed at Lisa, Customer Support, at NewAir. When I received my new refrigerator the front door had two dents. I photographed the dents and emailed customer service. Lisa, who is the nicest CSR I've ever worked with, is obviously so well trusted they give her the toughest and most annoying customers with whom she has to work. Long story short, she jumped through hoops to ensure I got the new door. It arrived, I opened it up, and the factory shipped the wrong door! I let Lisa know and she again jumped through hoops to get the correct door sent. Thank you Lisa and NewAir for taking care of your customers.

The NewAir AB1200 is a quiet, well designed, and meet my standard for a Beverage Cooler. Except that in less than 9 months, the unit stopped cooling. According to the customer service, it needs a new temperature sensor. My only concern is a Customer Service person by the name of Anthony who needs to learn a good and satisfactory customer service and knowledge of how a temperature sensor looks like. This guy shipped me a piece of black wire only, and not a temperature sensor. How will the unit operate without a temperature sensor/? In the future, I hope that I do not have to call Customer Support Services especially Anthony.

I bought this mini-fridge in April of this year to add some storage capacity for extra drinks. I am so glad I did! It's been a great additional feature to our kitchen! The motor is extremely quiet unlike some full size refrigerators. I've never heard it running! The clear glass feature is great for keeping track of the supplies. Over all, I would recommend this fridge to anyone. It's been wonderful!

I bought this beverage fridge for my dad as a gift. My dad has a man cave that it looks absolutely cool in. We love how easy it is to store different sized drinks. I know my dad loves having the light on when he has friends over it makes it look really fancy. The temperature control is nice too, since my dad stores different wine bottles it is nice to monitor how cool it gets. The size of the fridge is also perfect, it allows you to store other things aside from drinks. I would recommend this product!

My wife was tired of me taking up so much room in her fridge so she motivated me to buy something for my adult beverages. After much research I decided to go with this one and I am glad I did. The fridge is excellent and newair has been a great company to deal with. I highly recommend them.

Unit has been great to store all of our beverages ice cold for close to a year. Had an issue with cooling recently and contacted support. Instead of making me jump through hoops and service calls they went straight to a product replacement. I was very impressed that it was their first option for recovery and gave me piece of mind that if I have an issue they will do the right thing first!

We followed the instructions exactly as far as waiting to plug it in and turn it on, it was perfectly level and not enclosed in any way. From the start it was very noisy. The unit is in the basement, in the back, and we could hear it running before we opened the basement door. We called customer service. They were not all that friendly and after the first phone call, they did not respond to our emails unless we followed up. Very disappointed as it is a nice looking refrigerator but we are returning it for something that is quieter.

We bought this model cooler a little under a year ago, and worked and looks amazingly. Unfortunately the cooler did stop working after a year but luckily this product comes with a 1 year warranty and the customer service team was great at sourcing us a replacement.