We hit a few snags in assembly but it's pretty obvious when the instructions are missing a step (for example, when the diagonal braces need to be screwed in using a drill, which isn't listed as a step). The final product is gorgeous and looks much more expensive than it was.

We bought the 16 x 12 Beaumont Pergola in April 2023. It was delivered quickly and the installation service Go Configure contacted us promptly, set up the appointment, showed up and efficiently installed the pergola. Great experience all the way around!!!

Took my wife and I about 4 hours. Instructions are easy to follow. I was truly impressed with the way it went together. All the pre-drilled holes lined up perfectly. It looks great too. I can’t express how well “machined” all of the parts were. Sometimes, assemblies can be frustrating. Not this one. It was actually enjoyable, to some degree. We are happy with it. Hopefully, it holds up through the seasons.

[This review was collected as part of a promotion.] We purchased this pergola in the spring. We had 2 smaller resin pergolas in another part of our yard that provided a climbing structure for grapevines. We wanted to move these and provide a more elegant solution. High quality materials and clear assembly instructions facilitated the construction project. We've received many complements on the end results. We are a couple of miles from the coast and In the short time we've had it it's withstood a few hefty windstorms with no issue. This Backyard Discovery 10x10 pergola more than satisfied our expectations.

[This review was collected as part of a promotion.] We purchased this pergola for my mother-in-law's ADU. We hired our two contractors to assemble it and it only took 4 hours. They spent some additional time installing a cover and staining it. It looks great, provides a good amount of shade, and keeps the furniture dry. For a cover, I purchased 8mm pearlescent Polycarbonate panels and accessories. I stenciled maples leaves on top using 3 colors of rustoleum--for decoration and to provide a bit more shade. We love the results.

Overall the pergola is very nice and instructions were clear. Unfortunately the instructions for how long the base is were wrong. All the concrete was laid out exactly to their plan of 114" on center, but when assembled the posts were just over 115" on center. I recommend building all of the long pieces FIRST, then calculate how far apart the posts will be. I am a woodworker and teach engineering. Normally you would cut everything to size as you are building because there can be some changes in wood or other things. So for a pre-made, pre-drilled pergola it's understandable that some holes don't line up, kind of annoying the post distance wasn't correct as they will not be centered on my columns. One thing to add, all of the pieces are short and use a lap joint and bolts to secure them. Cedar is a soft wood, so I glued all of the lap joints and bolted them. Because all of the pieces are bolted together I would not trust standing or putting anything heavy on top. From a learning experience, I recommend building all of the long parts in sections and then sealing them before assembly. Overall it is a fairly good product. The only reason I did not build this from scratch is because the price of lumber to make something similar would have been as much or more than the kit. Had I known all of the long pieces were bolted lap joints and the 6x6 columns are hollow I may have just held out and designed and built my own.

Took 2 people about 7 hours to assemble. Very easy to follow instructions on paper came with the unit, but the BILT app was handy for zooming in on a couple areas. Assembled the entire thing inside a 23x14 area space. Will be adding a clear coat to protect the wood so it always keeps its beautiful cedar colour. This really added so much to the yard. Very happy with the purchase. Ordered from the manufacturer and it came in just a few days. Worth the money!

I bought this pergola late last summer and it was put up later in a raised area. I'm very pleased with it, as it looks fantastic. A few people passing by in vehicles have slowed down and looked at it. As the decking around the pergola will be completed soon, I look forward to enjoying it for a long time to come. The instructions and labelling of the associated pieces were as clear as a bell. It is better for two people to put it up as it is rather heavy, but once it is installed, it is eye candy.

The product itself seems to be a great product, but the included assembly through Go Configure leaves a lot to be desired. A piece was broken during transport, so I was left with a partially constructed pergola on my patio and the team on site said they had to report to their supervisor. The supervisor of the local company submitted the report and GoConfigure sends me an email saying their team had to "investigate" this which generally takes two business days, starting Friday over a Holiday weekend. When I called for more details I was told they could not give me any timeframe, because Go Configure is a separate company than Backyard Discovery (despite their name and number appearing on the cardboard boxes the pergola came in.) Backyard Discovery had previously been very helpful and so I chose to call them directly. They immediately noticed my order and prior registration and told me they would FedEx me the broken part and it would arrive in 2-4 days. Honestly I'm furious because if I had called the manufacturer the day we found it was broken I could have finished this myself and gotten to enjoy the pergola for at least half of my holiday weekend, rather than watching the pieces left in my lawn slowly kill my grass. Good product, great manufacturer service from Backyard Discovery, but terrible customer service from Go Configure.

The pergola is well thought through in terms of its design. Each part is marked, the hardware comes in labeled bags. The accompanying BILT program makes it very easy to visualize. One improvement would be a diagram showing the exact center locations of the four posts.