Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for OFFLINE-Member's Mark Hotel Premier Collection Bed Pillows, Assorted Sizes Set of 2 for
Member's Mark 2-Pack Hotel Premier Collection Down Alternative Bed Pillows, Assorted Sizes
4.3 out of 5 stars
stars
6,109 ratings2,221 reviews
  1. 5 stars70% (4,266)
  2. 4 stars12% (710)
  3. 3 stars7% (447)
  4. 2 stars4% (255)
  5. 1 star7% (431)

Member photos

  • +24 images
Sort by |
Showing 401-410 of 2,221 reviews
Feb 27, 2021
Reviewer name: Annie
1 out of 5 stars
1 out of 5 stars review

Good for 1 month

Loved these pillows for about a month and then they became lumpy and started giving my husband and I horrible headaches. We hate these pillows now and are looking for better ones.

Helpful?7IFZ4JBDUS9213624305794
Jan 30, 2023
Reviewer name: Liz
1 out of 5 stars
1 out of 5 stars review

Went flat

I have previously bought these pillows and they were wonderful so I decided to buy a couple more. The 2nd set I bought went flat very quickly! This makes me sad because sleeping on the wrong pillow can cause me to wake up with headaches.

Helpful?7IFZ4JBDUS9213624305794
Jul 29, 2022
Reviewer name: Bill W
1 out of 5 stars
1 out of 5 stars review

pillows go flat way too quickly

After less than a month and constant fluffing, they are flat and had to be thrown out. They were fantastic for about a week. The fill material is cheap and does not last at all

Helpful?7IFZ4JBDUS9213624305794
Aug 28, 2022
Reviewer name: NSJ
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Ideal Sham Stuffer

Too firm

Helpful?7IFZ4JBDUS9213624305794
Jan 6, 2023
Reviewer name: Lindsey
1 out of 5 stars
1 out of 5 stars review

somethings changed!

We used to buy these pillows twice a year max. Loved them started off very firm and softened to the perfect shape for amazing sleep. Now they are thin cheap lumpy within a month! My neck and shoulders hurt so badly. Change it back. We will not ever buy these again unless you change it back.

Helpful?7IFZ4JBDUS9213624305794
Aug 31, 2021
Reviewer name: pillows
2 out of 5 stars
2 out of 5 stars review

not what they used to be

I buy these pillows all the time are used to love them after I bought my most recent set it seems as if my flat pillows from three months ago are better than the new ones it’s like they only filled them halfway going to give it one more nights try then probably going to return them hope they get their act together and make them like they did before

Helpful?7IFZ4JBDUS9213624305794
Sep 6, 2021
Reviewer name: Drew
3 out of 5 stars
3 out of 5 stars review

Seam Splitting

I bought 2 sets, one for myself and one for my mother. By the 2nd night, one of my pillows had split open at the seam and stuffing was pouring out. Withing a week, the same happened to one of my mother's pillows. Otherwise they were pretty comfortable. Hate to have to return them.

Helpful?7IFZ4JBDUS9213624305794
reply from Supplier Response

Drew--We are sorry about your experience with the Hotel Premier Collection by Member's Mark Bed Pillow 2 Pack. Thank you for your feedback. Please call a team member at 909-201-8844 for assistance. Thank you. -Rebecca

Dec 22, 2023
Reviewer name: Cristy
5 out of 5 stars
5 out of 5 stars review

Pillows are great

I have been using these for almost a mont and have not had any problems with them. So far retaining their shape and are very comfortable to sleep on. I am usually a back sleeper but do occasionally wake up on my side and either way is comfortable. I recommend these pillows.

Helpful?7IFZ4JBDUS9213624305794
Jun 22, 2020
Reviewer name: wasted my money
5 out of 5 stars
5 out of 5 stars review

so far so good

I bought 4 of these for our bed "the king size pillows" "not for sleeping on" but for decoration. I did however let my husband sleep on one for one night to see how comfortable they are and he said it was pretty comfortable to sleep on. The two white pillows are reg sized also from sams club. The other two king sized are in grey pillow cases behind the white pillows so I don't think they can be seen well in my photo. So far so good Oh and we do sit back up against the headboard with the pillows behind our backs and they are comfortable that way as well.

Helpful?7IFZ4JBDUS9213624305794
Jul 7, 2021
Reviewer name: Norma
3 out of 5 stars
3 out of 5 stars review

Great pillow for the price

These are definitely great pillows, but for the price you will have to buy them again within a year. This is the second time I buy them. I have tried buying very expensive pillows several times thinking you pay for what you buy, but the pillows were not comfortable at all. We woke up with stiff necks and lower back pain. Then, I tried these last year and we love them, but now time for new ones.

Helpful?7IFZ4JBDUS9213624305794