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Customer reviews for OFFLINE-Member's Mark Hotel Premier Collection Bed Pillows, Assorted Sizes Set of 2 for
Member's Mark 2-Pack Hotel Premier Collection Down Alternative Bed Pillows, Assorted Sizes
4.3 out of 5 stars
stars
6,109 ratings2,221 reviews
  1. 5 stars70% (4,266)
  2. 4 stars12% (710)
  3. 3 stars7% (447)
  4. 2 stars4% (255)
  5. 1 star7% (431)

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Showing 221-230 of 2,221 reviews
Apr 4, 2025
Reviewer name: MM hotel collection pillo
1 out of 5 stars
1 out of 5 stars review

Queen pillows

I bought these pillows back in Oct 2024. However I didnt put them on my bed until January of 25. These pillows do not have very much stuffing and are not form as the the package stated. Prior to purchasing I was squeezing them and they felt pretty firm while in the plastic sleeve. My advice is to remove them from the plastic sleeve before you and squeeze them & check them out before you purchase them For some reason, my scan and go reciepts dont show up in my purchase history. Which is just wrong. Sams club needs to do better with that purchase history. It shouldnt matter if it is a pick up order or a scan and go order in the store purchase. Bottom line I do not reccomend these pillows unless you prefer flimsy.

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Mar 13, 2023
Reviewer name: C2C
1 out of 5 stars
1 out of 5 stars review

Quality sacrificed for price

We have been buying these for years, about a pair a year. Then the pair lasted 6 months. Now on the pair we purchased 2 months ago, the seam in one pillow ripped out the first week and now the second pillow has broken down into lumps making it impossible to sleep on. The price has always been about the same, but the quality has fallen to an unacceptable level.

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Jan 6, 2022
Reviewer name: CillyLilly
2 out of 5 stars
2 out of 5 stars review

Not Machine Washable

We absolutely loved these pillows until it came time to clean them. We followed the care instructions to a T and when we went to remove them from the washer they were ripped open and stuffing was everywhere. We are really disappointed because they were really comfy to sleep on.

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reply from Supplier Response

CillyLilly- We are sorry about your experience with the Hotel Premier Collection by Member's Mark Bed Pillow 2 Pack. Thank you for your feedback. Please call a team member at 909-201-8844 for assistance. Thank you. -Rebecca

Jan 19, 2021
Reviewer name: beth
2 out of 5 stars
2 out of 5 stars review

My Husband's New Pillows

I wanted to try these before ditching our older ones, but he convinced me that they were wonderful. I can read on one, but they are way too thick for sleeping. On the second day that we used them, my husband's pillow split all along one of the seams. We're returning before the other set is in the same condition.

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Jul 26, 2023
Reviewer name: BigD
3 out of 5 stars
3 out of 5 stars review

Seems To Be A Pattern.........

Sadly, this is the second purchase of Members Mark products that I have made in just a few weeks of each other that I have been disappointed with. I have been using these king pillows for years and have bragged on them for being such a quality product at an amazing price. Unfortunately this purchase has seen a DEFINITE DECREASE in quality. I also had the same issue recently with my purchase of MM water hose. It shrank by several feet in length compared to my previous purchases and the decrease in quality was substantial as with the pillows. Come on Sam's, as loyal customers, we deserve better!!!!

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May 31, 2021
Reviewer name: Bonnie
1 out of 5 stars
1 out of 5 stars review

pillows

I bought these pillows a while ago and just put them on my bed 2 weeks ago. They are the worse pillows ever, my husband and I both have severe neck pain and headaches since they were placed on the bed. They have no give, they feel soft when you touch them but they do not work when you sleep in them. I have never had such pain in my neck and shoulders ever

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Oct 14, 2024
Reviewer name: thisgingersnapped
1 out of 5 stars
1 out of 5 stars review

Flatten out immediately

These are horrible pillows that go flat immediately. We were so happy the first night of sleep, but by the third night we could tell they weren't as thick. A month later, they are cheap flat garbage pillows, that my husband now folds in half to make it thick again.

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Feb 17, 2025
Reviewer name: Janet
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Waste of money

Flat in 3 weeks

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Sep 22, 2023
Reviewer name: Nic
1 out of 5 stars
1 out of 5 stars review

Flat, cheap

Not sure why there are so many positive reviews, but I did not care for this set of pillows. Yes, they’re fairly inexpensive, but they go flat quick! And after washing them, they’ve become clumpy and I tossed them out. Save your money and skip this one.

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Dec 19, 2022
Reviewer name: Stephanie
1 out of 5 stars
1 out of 5 stars review

Not as great as they are saying

These pillow are horrible. I bought some a few years ago and thought it was just me thinking it was longer than it was, They went flat in less than 2 months. I bought more about a month ago and the same thing. These pillows went flat QUICK. They have NO support in them after a few weeks of use. I would say these are a no buy. Don't waste your money.

Helpful?7IFZ4JBDUS9213624305794