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Customer reviews for OFFLINE-Member's Mark Hotel Premier Collection Bed Pillows, Assorted Sizes Set of 2 for
Member's Mark 2-Pack Hotel Premier Collection Down Alternative Bed Pillows, Assorted Sizes
4.3 out of 5 stars
stars
7,086 ratings2,489 reviews
  1. 5 stars69% (4,868)
  2. 4 stars12% (846)
  3. 3 stars7% (531)
  4. 2 stars4% (310)
  5. 1 star7% (531)

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Showing 2,281-2,290 of 2,489 reviews
Jan 14, 2019
ZUESS
5 out of 5 stars review

Great purchase..!

Best all around pillow I've ever bought. I've bout pillows that cost $100 each and these ones from Sam's where only $7.50 each. I lay my head down and almost fall asleep instantly where with my other ones I take an hour or so to crash out. We are buying 2 more sets as spares incase they quit selling them. We highly recommend this product.

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Jun 2, 2022
tfoxy
1 out of 5 stars review

Horribly uncomfortable and poorly made.

Returned. First, these pillows are so over-stuffed that it’s like resting your head on a cement slab. I figured I would suck it up and use them for shams or something. The second thing and complete dealbreaker was one of the finishing seams popping open and stuffing coming out.

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Aug 4, 2019
Ponygirl05
5 out of 5 stars review

Hotel Quality Pillows

The Members Mark brand from Sam’s Club is legit. These pillows are huge and fluffy, the bath towels are amazing, and the sheets are superb. I used to waste my time waiting on sales at department stores and clipping coupons, but no more! I’ve been a Members Mark convert for 3 years and I’m never looking back. My bed looks like something out of a Hilton or Marriott advertisement.

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Aug 5, 2018
Bob
1 out of 5 stars review

Hotel Pillow Dissapointment

We brought these pillows home about a year ago, and at first they were good, provided support and overall we were happy with our purchase. About four months ago they went flat! We started waking up with back neck pain. They look nice, but sorry to say, they don't hold up!

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Oct 30, 2021
Emily
1 out of 5 stars review

SMELLS LIKE MOLD!!

I am extremely unsatisfied with these pillows. They feel nice, but after pulling them out of the package I smelled mold. I'm extremely sensitive to mold so now I have a migraine & some pillows that I don't even want in my home. I've never been so disappointed with anything I've purchased here.

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reply from Supplier Response

Hi Emily--We are sorry about your experience with the Hotel Premier Collection by Member's Mark Bed Pillow 2 Pack. Thank you for your feedback. Please call a team member at 909-201-8844 for assistance. Thank you. -Rebecca

Jun 5, 2022
Kelly
2 out of 5 stars review

Not as good as they used to be

I have been buying these pillows for the last five years or so and have always been pleased with them until this last purchase. I bought 4 this time and one of the ones I got was almost completely flat (although it didn't look like it in the package). It's possible I just got a "bad" one, because the others seemed fine, but I've read several other recent reviews that were similar so it sounds like there could have been a sacrifice in quality to keep the price point low.

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Jun 14, 2019
NightOwl1
2 out of 5 stars review

your head sinks and gets warm right away

I like firm and these are far from. Kind of a big let down, I was so excited and looked so nice, got them in the cases and my head sunk right in. So I'd have to sleep on the very edge to solve the problem. I sleep with two pillow and now this is my bottom pillow and my old ones are still firmer than these new ones so I'll use them, I need to be propped up so it all works out in the end but still a let down their nice if you don't mind soft pillows.

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May 31, 2025
mandi
2 out of 5 stars review

Not great

I typically love Member's Mark products, but these pillows are lacking. The fill is super thin and not at all plush so they go flat in a matter of days. The outer material is similar to the paper bibs worn at the dentist office, which is likely why, after just two weeks, one pillow already ripped open.

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Feb 24, 2022
Lisa84
3 out of 5 stars review

Decent for guest room

I bought 4 of these, 2 to add into our master bedroom, and 2 to add to the guest room in case they wanted extra pillows. They appear very soft and comfortable and our family members who spend a weekend with us and used them said that they were great. However, we have been using them in our master bedroom as well and have noticed that while they were originally fluffy and comfortable, they have become MUCH more flat VERY quickly. Overall, I'd say these are a valid option for a rarely used guest room, but not something I'd recommend for every day use.

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May 26, 2024
NONE
1 out of 5 stars review

Pillows ordered

I ordered ON line for Queen and King size; and says it is in progress and delivery LAST Thursday; dah! Still waiting and says at Shelby location out of stock but in stock in Madison Heights and other stores. WOULD like you to take effort to either Fill my order or tell me to shop elsewhere for Firm Pillows. You also don't show when I purchased the ones from you the last time.

Helpful?7IFZ4JBDUS9213624305794