Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for OFFLINE-Member's Mark Hotel Premier Collection Bed Pillows, Assorted Sizes Set of 2 for
Member's Mark 2-Pack Hotel Premier Collection Down Alternative Bed Pillows, Assorted Sizes
4.3 out of 5 stars
stars
7,086 ratings2,489 reviews
  1. 5 stars69% (4,868)
  2. 4 stars12% (846)
  3. 3 stars7% (531)
  4. 2 stars4% (310)
  5. 1 star7% (531)

Member photos

  • +32 images
Sort by |
Showing 2,261-2,270 of 2,489 reviews
Apr 13, 2023
dale56
1 out of 5 stars review

No quality!!

I have bought these in the past and i liked them but the last ones i bought are not of the same quality but just as expensive. They lose their shape real fast and are flat.

Helpful?7IFZ4JBDUS9213624305794
Mar 17, 2023
AH
1 out of 5 stars review

poor quality

Bought these pillows for years and loved them. They were of great quality, lasted so long (literally 12+ months)! I just bought new ones a month ago, and they’re already flat/lost support and need to be replaced. Very disappointed.

Helpful?7IFZ4JBDUS9213624305794
May 26, 2019
Jeanne
1 out of 5 stars review

not very good.

I have purchased these pillows many times over the years, they used to be fantastic, but the quality has really gone downhill. I woke up almost everyday with a headache, threw them out. I would no longer recommend

Helpful?7IFZ4JBDUS9213624305794
Apr 15, 2019
Blondi_R_Q
1 out of 5 stars review

The worst pillows ever !!!!

These where the best pillows before members mark started making them. They where way better when they where the original brand Hotel Luxury Collection ! They are now the worst pillows ever!!!! I hate them!

Helpful?7IFZ4JBDUS9213624305794
Oct 28, 2021
TiredPanda
1 out of 5 stars review

Not a hotel Pillow even at red roof

I have stayed in over 100 hotels. This is definitely not a hotel pillow. Its almost useless unless you sleep on your side.. or you like sleeping with your neck bent at a 60 degree angle.

Helpful?7IFZ4JBDUS9213624305794
reply from Supplier Response

Hi TiredPanda--We are sorry about your experience with the Hotel Premier Collection by Member's Mark Bed Pillow 2 Pack. Thank you for your feedback. Please call a team member at 909-201-8844 for assistance. Thank you. -Rebecca

Apr 15, 2018
Crick in the Neck
1 out of 5 stars review

overstuffed

I bought a set of these a few years back and love them. Bought another set recently and they are so overstuffed I couldn?t sleep on them. I returned them. Bummer! ?

Helpful?7IFZ4JBDUS9213624305794
Sep 5, 2019
Face
1 out of 5 stars review

Wasn't worth it

I read all the reviews before purchasing these pillows. I don't understand what all the hype was about. These are the worst pillows I've ever slept on. They were flat in less than a week. I do not recommend this product at all.

Helpful?7IFZ4JBDUS9213624305794
May 19, 2021
ProcGirl
1 out of 5 stars review

Horrible Pillows

I bout these nit even 2 months ago and they are already flattening and fir some odd reason the pillow filling is going to one angle which makes the pillows triangled no matter what I do it’s just a list cause. Bought more pillows NOT from Sam’s.

Helpful?7IFZ4JBDUS9213624305794
Apr 16, 2023
Pillow enthusiast
1 out of 5 stars review

Horrible Batch

I have never had a bad experience with these pillows. However, this last purchase of pillows was horrible. They seams came apart, the filling came out, and the ones that didn't have that issue clumped up. This was all within a few months time.

Helpful?7IFZ4JBDUS9213624305794
Feb 27, 2019
Pman
1 out of 5 stars review

Not as good as the previous Hotel Luxury Reserve C

The Hotel Luxury Reserve Collection had a smooth soft cover.These Hotel Premier Collection have a rough cover that can be felt through a pillow case.Dont know why the changes were made to a previously great pillow.

Helpful?7IFZ4JBDUS9213624305794