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Customer reviews for OFFLINE-Member's Mark Hotel Premier Collection Bed Pillows, Assorted Sizes Set of 2 for
Member's Mark 2-Pack Hotel Premier Collection Down Alternative Bed Pillows, Assorted Sizes
4.3 out of 5 stars
stars
6,109 ratings2,221 reviews
  1. 5 stars70% (4,266)
  2. 4 stars12% (710)
  3. 3 stars7% (447)
  4. 2 stars4% (255)
  5. 1 star7% (431)

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Showing 1,631-1,640 of 2,221 reviews
Jul 2, 2021
Reviewer name: Don26
2 out of 5 stars
2 out of 5 stars review

Overrated

This are some of the flimsiest pillows I have ever own. Within two weeks they have lost their shape and firmness. If you want a quality pillow don't even think about this purchase.

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Sep 12, 2023
Reviewer name: Ginger
3 out of 5 stars
3 out of 5 stars review

Don't fold these pillows

Seemed great at first. If you are a pillow folder like I am don't purchase. I've had these less than 6 months and you can't unfold them. They twist up and it's impossible to untwist them. Wish I could return them.

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Aug 6, 2022
Reviewer name: Dave
3 out of 5 stars
3 out of 5 stars review

Queen too soft

Different sizes are not the same firmness. The queen size is too soft while the same king size is firmer like I prefer. Recommend going in the store to check personally.

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May 1, 2025
Reviewer name: Craig
2 out of 5 stars
2 out of 5 stars review

Poor Quality

These pillows are not what they used to be, they must have changed their internal components to a cheaper product. They go flat in the middle very fast, poor quality, not happy at all.

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Dec 25, 2021
Reviewer name: Well Rested
5 out of 5 stars
5 out of 5 stars review

Great pillows!

These are great! They are inexpensive and not super bulky. Hard to find in pillows these days! I am a stomach and side sleeper so I need multiple pillows so I can adjust accordingly, and these are perfect for under my squishy pillow.

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Feb 7, 2024
Reviewer name: KB
2 out of 5 stars
2 out of 5 stars review

Disappointed

I usually love everything I get in the hotel collection, but I was very disappointed with these pillows. They didn't hold their shape and when flat after the first night I slept on it.

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Oct 21, 2021
Reviewer name: TN_Momma
1 out of 5 stars
1 out of 5 stars review

Do not look new, lumpy, no stuffing in corners

Doesn't look or feel like there is much stuffing in them, and what is there looks lumpy and doesn't even meet the corners. I think these are used pillows, and I can see why someone wouldn't want them.

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reply from Supplier Response

Hi TN_Momma--We are sorry about your experience with the Hotel Premier Collection by Member's Mark Bed Pillow 2 Pack. Thank you for your feedback. Please call a team member at 909-201-8844 for assistance. Thank you. -Rebecca

Jun 23, 2018
Reviewer name: Tommy
1 out of 5 stars
1 out of 5 stars review

Little to No Neck Support

These pillows go flat after the first use and offer very little neck support. After a week of use I began having neck/upper-back pain and had to replace the pillows. They are nice looking, but woefully under filled.

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May 10, 2019
Reviewer name: Bernie
3 out of 5 stars
3 out of 5 stars review

Very, Very Disappointed

First night of sleeping on pillow was ok. From that night on, it took continuous fluffing & eventually not even fluffing pillows made a difference. Pillows were FLAT and of no use after 1 week!

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Jan 20, 2024
Reviewer name: Leah
2 out of 5 stars
2 out of 5 stars review

Flatten quickly

Pillows were great at first. This did not last. After a few months, they are very flat and causing neck pain and restless sleep. I will not purchase again. Disappointing.

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