Good Afternoon Elaine. Thank you for your feedback. We are sorry for your disappointment. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Good Afternoon! We apologize for your dissatisfaction, so, if you have a moment, we'd like to speak with you in more detail over the phone so we can do our best to help! If you still have any remaining diapers, please keep them so we can obtain important lot code information and retrieve any samples you may have for review. Our number is 888-301-0332

Good Morning, We are sorry to hear about your experience as you should be getting only the very best quality when using the Member’s Mark Diaper. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Good Morning Vic. We are sorry to hear about your experience with leakage as we want our diapers to perform their best for your child. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Good Afternoon! We are sorry to hear about your experience with sagging as you should be getting only the very best quality when you choose the Member's Mark Diaper. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Hello Aliss! Thank you for giving our Member's Mark Diapers a try! We are sorry to hear that you were not satisfied with your experience. Please rest assured that we only use the best ingredients. Our diapers are free from harsh chemicals and proven to be gentle on even the most sensitive skin. We would love to learn more about what happened to determine how we can help. When you get a chance, please call us at 888-301-0332 so that we may obtain important diaper information. We are happy to help!

Good Morning Kay. We are so sorry that your first experience using our diapers was not up to the quality expectations that we stand by. We're really interested to learn more about that case of diapers and see how we can make it up to you. Please call us at 888-301-0332 so we can obtain more feedback.

Thank you for your feedback Brandy. We aim to delight our members and promise to refund or replace any item you find unsatisfactory. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Good Morning. We are sorry to hear about your grandchild's experience while wearing the Members Mark Diaper. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you