Customer reviews for Samsung 26.7 cu. ft. Large Capacity Side-By-Side Refrigerator

Customer reviews for Samsung 26.7 cu. ft. Large Capacity Side-By-Side Refrigerator for

Samsung 26.7 cu. ft. Large Capacity Side-By-Side Refrigerator

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4.5 out of 5 stars

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Oct 9, 2025

Steph

5 out of 5 stars review

Great feature

[This review was collected as part of a promotion.] Everything works wonders, don't go by all reviews! Glad we purchased it 🫶

Review from Samsung US

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Oct 19, 2025

Bingram

5 out of 5 stars review

great features

[This review was collected as part of a promotion.] Soooo many different features to choose from! Great screen size and volume !

Review from Samsung US

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Aug 6, 2025

Rachel Ray

4 out of 5 stars review

Great overall experience

[This review was collected as part of a promotion.] I love the app and the functionalities I don’t like you can’t add additional apps to the device and Alexa is a bit sensitive

Review from Samsung US

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Jun 24, 2025

Edgardf809

5 out of 5 stars review

A game charger fridge

[This review was collected as part of a promotion.] Waooo this fridge is the best thing ever I purchased it in my kitchen, very helpful and fun. Is my perfect item to make my life easier and fun.

Review from Samsung US

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Aug 27, 2025

Keepitcool

5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] We have loved having this in our house. I love that I can make lists and reminders that everyone can see.

Review from Samsung US

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Aug 14, 2025

Vince

3 out of 5 stars review

Interesting

[This review was collected as part of a promotion.] What’s Crazy is the right side of the Refrigerator is done by MIT with the electronics and all but the left side ice and water doesn’t even have a Light when you push for ice or water

Review from Samsung US

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reply from Samsung Care

Hello Vince, We appreciate the review of your experience using the refrigerator. If you require additional support with the unit, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG). Thank you. -Angelica

Sep 11, 2025

CJs review

3 out of 5 stars review

Samsung Refrigerator

[This review was collected as part of a promotion.] I hate the position of the water spout and there’s not enough drawers in the refrigerator.

Review from Samsung US

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reply from Samsung Care

Greetings, We know how important it is to have a reliable appliance at home. Let us help you with your refrigerator. Here is a link for tips on how to organize your refrigerator to maximize space; kindly hit the dropdowns and click the embedded words. Tips for an organize Samsung refrigerator. https://www.samsung.com/us/support/answer/ANS00084845/?msockid=08e6a45904c26b1f3477b061055f6aec If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150695810) to help our team pull up your information when you message us. Thank you. -Ricardo

Sep 4, 2025

Todd

1 out of 5 stars review

Bad fridge. Broken after 2 years

[This review was collected as part of a promotion.] Broken after 2 years. And the part and labor to fix cost over $1k.

Review from Samsung US

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reply from SEA Care

Todd, we are saddened by the condition of your refrigerator. We want to speak with you directly to hear about your overall impressions of your experience, review alternative options, and address any other concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150608234, to help our team locate your information when you message us. Have a great day. -John

Aug 4, 2020

Senia

5 out of 5 stars review

We love it!

[This review was collected as part of a promotion.] we, husband and three children, absolutely love our refrigerator! This beauty is used by all of us. My 5 year old knows how to turn on his kidzbop station and he and i use it to practice sight words. My 13 year old daughter uses the fridge to text me while I am at work. It is plenty spacious and freezes and cools just fine. The one thing I dislike would be the smudges that are always left behind.

Review from Samsung US

Helpful?

reply from Samsung Care

Thank you for sharing your experience with us. Try taking a look at the link below, It goes over helpful tips on keeping your Family Hub clean. ^Pat https://www.samsung.com/sg/support/home-appliances/how-to-clean-and-maintain-your-samsung-family-hub-refrigerator/

May 18, 2023

Dettimjohnson

2 out of 5 stars review

Verry unhappy with this product.

I had my refrigerator barley two and the touch screen has stop working. it does not respond to touch, and of course this is out of warranty. This is a $550.oo repair. I talked with one of my co-workers who has the same problem with his Samsung refrigerator.

Review from Samsung US

Helpful?

reply from Samsung Customer Care

Detti, all we want is to get you assisted with the touch screen of your hub. Resetting your Family Hub's Screen should do the trick if your hub is malfunctioning. Follow the instructions below: 1. Reset your Family Hub screen: Use the red switch at the top of the right door to reset the screen on your refrigerator. 2. Factory reset your Family Hub: Go to Settings, choose About Family Hub, choose Factory data reset, and finally, choose RESET. When prompted, choose RESET once again before selecting Delete all data. For reference, Click the link below and see Reset your refrigerator: https://www.samsung.com/us/support/answer/ANS00087902/ For fast resolution, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1145807267, to help our team pull up your information when you message us. Have a great day. -John