[This review was collected as part of a promotion.] first, this fridge is quite nice looking, and the family hub awesome, fun. however, the amount of space inside the fridge is ideal and with all-around cooling -- this fridge was the perfect choice! seriously, you can put milk on the door shelf and it stays so cold.

[This review was collected as part of a promotion.] My new Samsung side-by-side refrigerator with the touch screen family hub feature has been a nice enhancement to our kitchen and our family interaction. Like any refrigerator, it chills and freezes our grocery items perfectly. However, the Family Hub brings the features we are accustom to using on our smartphone to the kitchen area on a large touch screen with all the same apps, such as Gallery, Spotify, Pandora, etc. You can maintain your grocery list on the family hub which is a tremendous convenience when you use the last of your favorite spices or other recipe ingredients right at that moment so you don't forget. You can write messages to your children on the touch screen or loving notes to your spouse. We love our new Samsung side-by-side refrigerator with the Family Hub!

this is really reliable fridge, i use it for a year already, never had any problems with the display or fridge itself. it always politely asks to close the door when you keep it open for a long time, reminds you to do service in time and overall good quality of service. a year passed and there was only one error on the screen, error 41, i asked support, they replied very fast and i had only to reboot the display, cos i didn't reboot it for a year. that's it. i am happy with this purchase.

[This review was collected as part of a promotion.] I bought this fridge back in June 2020 after my 10-15 year old Kenmore died. A repairman came 2x and could not fix. The things I liked is the design, kept my food and drinks cool, and the smart features. The things I didn’t like were the lack of space in the freezer compartments and some of the fridge compartments. Also, you have utilize 2 Samsung apps (Smart Things and Family Hub). It would be nice to integrate both in 1 app for simplicity.

My daughter bought this for me for Christmas because it was my dream fridge! The only problem I’m having is, I cannot get my fridge to connect to my SmartThings app on my phone. It just won’t work. I’ve cleared it out. I’ve reset it. I’ve tried it hundreds of times and it will not connect. It’s very very frustrating.

[This review was collected as part of a promotion.] Purchased this refrigerator to replace 12 year old whirlpool. Perfect fit for a family locked in the digital age. Lacks a little in the APP department, but has all we need. If only it had a light on the freezer door for the ice and water despiser.

[This review was collected as part of a promotion.] Bought refrigerator 6/10/20, delivered 6/17/20, family hub is fun and all was great until 9/7/2030 when we woke up to refrigerator and freezer not working. It took 2 days for repair man to come so needless to say all good was loss (I’ve been told Sumsung will reimburse us for all food lost). The mother board was replaced, but still did not work so they are giving us a new one, but will not pick up this one it’s mine to dispose of and we’re on day 9 of no refrigerator and freezer. My opinion is I don’t need the bells and whistles of the family hub as that is what controls the product, so if it goes down we’re out of luck. Not hopeful on replacement.

[This review was collected as part of a promotion.] This fridge is great, I do wish I got the flex version of this fridge but overall experience has been great. The touchscreen and the premium speaker has been very helpful with recipes and music while cooking.

[This review was collected as part of a promotion.] Bought this fridge when our 30 year old subzero died. My sole requirement was that it keep food cold, but the husband loves tech, so we got the “smart” one. I have to say, it is pretty awesome! I use the hub much more than I thought...love that everone can add to the shopping list, which I can access on my phone, and the calendar is finally in a place where everyone can easily see it. And my kid watches youtube on it, lol. The recipe app is nice for trying new things. And it does actually keep food cold, also.

[This review was collected as part of a promotion.] We had this for a month. I do love the features an cool technology on it. The only hiccup I would say when closing refrigerator door hard sometimes design is flawed to pop open freezer side slightly. This doesn't set the door open alarm off guessing because its only a crack. This causes freezer items to defrost that is on the freezer door.