I've been using my new NutriBullet PRO for about a month now and I have to say it is perfect for me! The 900 watt motor has enough power to emulsify everything I've put in it (carrots, apples, spinach, ice, etc.) without taking up too much precious real estate on my counter! The only recommendation I would make to the company is to include a mug top with a handle.

I bought this in July of 2014 and it recently stopped working. I called their customer service department and spoke to Kimberly A. who was the nicest, and most helpful agent I think I ever dealt with in any company. It was such a refreshing experience as she was able to replace the part for next to nothing (warranty had expired).

Had my NutriBullet Prime for a couple of months. Two of the 32 oz cups are now broken because they get jammed in the unit and cannot be removed without breaking off the locking tabs. The rotation of the motor loosens the blade attachment and the separation of the cup from the blade locks the whole thing together and cannot be twisted to turn it off. The unit remains running until unplugged because the tabs are pressing the on-off switch. The cup is now wedged in the unit and must be broken to get it out. We assumed that the blade was not tight enough, but even when we tighten it as much as we can, it happened the second time. Now we can only use it by pressing down on the unit, but not locking the cup to the base. Clearly this is a major design flaw.

I bought a NutriBullet Pro around the beginning of the year (2015). I have loved using it and have used it regularly since my purchase. Several weeks ago, the rubber seal in one of the blades came loose. I contacted customer service to get a replacement. The agent was friendly and quite knowledgeable..... he wasted no time in handling my request. If only all companies handled customers as well. Thank you NutriBullet!!

I bought this to replace my several year old magic bullet, and I was certainly impressed with how well it worked compared to the old one. My biggest annoyance is that it sometimes leaks through the blade into the machine. I have no idea how it's doing it or why.

Just got this for Christmas and used only a few times. So far the unit works great! I blend frozen fruits, seeds, nuts, protein powder and almond milk. An awesome healthy breakfast! The unit cleans up real fast and easy, just rinse the blades and hand wash the cup. Dishwashers tend to break down utensils quicker. If I encounter problems in the future, I will re-post a new review. No problems in the first week, works great..powerful too.

I bought this a month ago and I can't say that the nutribullet is all that great. One, the cups are too wide. I put on the blade and because the cup is to wide sometimes when I go to mix things up the blade isn't on tight enough and there is a mess everywhere. Its funny because I had been deliberating over this purchase for months. If by chance I get the blade on tight enough, then after the mixing, I can't get the blade off. I am now deliberating over whether to sell my nutribullet on the internet.

Christmas gift December 2015, worked great for the first couple of weeks then stopped working. Don't know what to do about this and options for Customer Service email requires information I don't have because it was a gift. Don't want to tell my children they bought a defective gift I will put in a box and place on the shelve for a few years wasting space in my cabinet.

I purchased my Nutribullet over a year ago. I use at least five times a week. Fifteen of my family and/or friends have purchased this product because of my recommendation. I have not had a cold, flu or get ill in over a year! That is saying something. When I felt like I was getting sick, I just increased the number of Nutriblasts I had daily.

I had my Nutribullet 900 for less than a year and the motor broke. I called and Nutribullet replaced it even without a receipt because it was within warranty. Now I can get back to making healthy smoothies and sauces in the smaller unit vs. a big bulky blender.