Customer reviews for Michelin Primacy Tour A/S - 255/45R20/XL 105V Tire forDisappointed
These tires are on my Genesis G80 and only have 26,000 miles on the car and told that they are at end of life….im a stay at home mom, I do not drive much. Im a lifetime Michelin tire owner and disappointed that they haven’t even lasted 1/2 of expected miles. I can’t continue with these tires if I need a new set so often
G80, we're sorry to read that your tires need to be replaced. Our team is here to help. Please give us a call at 866-866-6605.
Cobblestone ride
Less than 4K miles on these tires and I have tried a range of tire pressures to alleviate the problem - it feels like I am driving on a cobblestone street. Alignment, balancing, suspension parts - nothing helps. I have purchased many sets of Michelin tires but this set has totally turned me off to Michelin.
Mike70, sorry to hear that you are dissatisfied with the Primacy Tour A/S. Not sure how long ago you purchased the tires, but the Promise Plan includes a 60 day satisfaction guarantee. One of our team members will follow up with you to ensure this is resolved.
Nice handling, but traction and treadwear is limited...
I purchased a set of 215/55/17 in Oct 2018 for my ES 350 with 119K miles. They were only fair as an all season tire here in MN. At 151K miles these tires were worn down to the wear bars and I had to replace them last month with a set of Goodyear Weather ready tires. The Michelin Defenders I've had previously gave much better life than the 32K miles these did.
Zeke B, we are sorry to hear about your negative experience with the Primacy Tour A/S tires on your Lexus. We hope that you will consider Michelin tires again in the future.
Michelin does it again.
The primacy A/S tires came standard on our 2020 Rav Hybrid limited. We currently have 32,000 miles on them or 54,000 Kms. We have done regular rotations and tires are at 6/32 depth. Our hope is to get 60,000 miles on them. The ride is very smooth and they are very quiet. By the way, we also tow a small teardrop trailer with them. I would not recommend this tire for snow and ice conditions. Our advise, rotate tires often, check pressure and do not turn the steering wheel unless car is moving and these tires will last.
Great Tires for Tesla Model S – Quiet and Comfortable!
I recently bought the Primacy™ Tour A/S tires for my Tesla Model S, and I couldn't be happier with my purchase! The ride is incredibly smooth, and the tires are very quiet, which makes for a peaceful driving experience. They handle really well and provide excellent comfort, even on longer drives. So far, everything is going great, and I'm really impressed with the performance. Highly recommend these tires for anyone looking to enhance their car's ride quality!
Whomp, whomp, whomp!
These are the OEM tires on my 2022 Acura TLX and noise is intolerable. Whomp, whomp whomp and the ride is rough unless you are on the smoothest of asphalt. Current mileage is 28000 kms but noise has been present for at least the last 10000kms. Just ruins a nice car. Tire size is P255/40 R19 96W
Excellent Tires
They came with my 2019 Hyundai Tucson and I have had no issues with them at all. They are smooth and quiet and the treadmill wear has been excellent. Unfortunately I picked up a nail in one of them in a place that cannot be plugged and I cannot find a replacement tire to purchase anywhere. I'm told that they are sold out across Canada and not sure if they are continuing to be made. Hoping someone may be able to clarify. I would really love to by another and not have to mismatch.
Terrible hollow droning sound
On my dealers recommendation, I purchased 4 of these in 21” for my 2020 Volvo XC60. Immediately I noticed a hollow droning sound whenever I went over bumps on the road - it sounds like I’m driving on 4 over-inflated inner tubes. I came from a long history of a competitors tires and never had these sounds coming from the road. Highly unimpressed so far. I gave two stars due to the fact that when there is a smooth patch, they are very quiet indeed. The droning is so bad, I’ll definitively have to find another set to go with.
Smooth quiet ride for 30K
These tires were so much quieter and smoother than the factory tires. I thought I would get 40,00 miles even though rated for much more. I was wrong. I only got 30,00 miles. Its a trade off. One tire developed sidewall bubble. Another blew out and the replacement tire blew out. Bad driving? Coincidence? Not so good quality? Maybe all of the above. Good value? - probably not. They're expensive but they do ride nice.
We understand the Primacy Tour A/S tires on your vehicle did not meet your expectation in terms of mileage. A member of our Consumer Care team will be in contact with you. You may also reach our office at 1-866-866-6605.
High spots and highway vibration
I purchased the Primacy Tour A/S ZP tires in a 245/40 19 size. This is a nice tire overall and matches with my Infiniti Q50S AWD nicely. I have about 30,000 miles on my odometer. However, I noticed a faint vibration sound at highway speeds. There is no real vibration felt, but I fear time will only make this condition worse. The tires were Road Force balanced at time of purchase. The vibration sound got worse over time and after about 1000 miles I took my car in to my dealer describing and recording the noise I was hearing in the cabin. We inspected the shocks, the front and rear drive shafts, the wheel bearings, checked the run-out of the wheels themselves and they are running true. We put the tires on their Road Force balancer and the weights were spot on. The car was brought in a second time to the dealer at a later date as the vibration sound on the highway was slightly more noticeable and was distracting my driving experience, pulsing anywhere from 12-16 times a second. Again, we looked at all suspension and driveline components, put a stethoscope on all rotating sections of the drivetrain and bearings, and the car checked out solid, checked out by the dealer's master mechanic on this second visit. So, the car was lowered from the hoist, a second mechanic got in the drivers seat and the car was lifted again. With the car started and running about 15 mph while up on the hoist. Being AWD all of the tires were spinning in the air. We could see that as the tires rotated, each tire had a high spot, perhaps at a seam? The left front was the worst but each of the tires had that one spot that was high with the rest of the tire surface running true. All of this pointed to the tires being responsible for that pulsing sound heard on the highway. Going back to the tire dealer, they graciously agreed to replace all of the tires, however they are currently on backorder. For the meantime, they offered to put the tires on the Road Force balancer while we wait for backordered tires to become available, Being the third time these tires have been on the balancer, they once again were spot on and no adjustments were needed. I am concerned that the replacement tires will have the same issue. I would have switched over to some other tire, but it is very difficult to find a Run Flat tire in this size, with a 94 load rating, a V or better speed rating, and a tread width comparable to the OEM tires. While the Bridgestone Driveguard would be the next best replacement tire, its main drawback is the tire width is only 7 inches compared to the OEM Dunlop SP Sport 5000 tires at 8.7 inches. That seems like a huge compromise for cornering traction. (btw, the Dunlop SP Sport 5000 tires are by far the worst tires in every measurable category, and of any tires I have driven on in my 40+ years of car ownership. Are you listening Dunlop?) Ideally, I would have preferred to purchase a 245/40 19 Michelin Pilot Sport All Season 4, or any other premium performance Michelin All Season tire. However Michelin does not offer any other Run Flat tires in this size. I prefer to keep the run flat tires as no spare or spare mount is built into the car. Going back to the replacement tires, they will again be the Primacy A/S ZP. I hope they don't also have those high spots. If they do, I have no idea what other tire I would run. Michelin, you have an opportunity to provide a 245/40 19 tire as a replacement for 2014-2021 Infiniti Q50's and other brands for Ultra High Performance Run Flats, and hopefully without the high spots like that with the Primacy. I will say this though, the Primacy is a very respectable tires on many fronts. Outside of the high spot issue, the tire is impressively quiet, the drive is comfortable yet performance is available when asked, the cornering is exceptional even when pushing the car in the roundabouts, has excellent road manners over expansion cracks, very good in wet and dry, and frankly a great tire for those looking for a capable tire for general and spirited driving on the back roads. The high spots take away from what would be rated as an excellent tire.
ThumpThumpThump, Our records indicate you have contacted us before now. We apologize this has been an ongoing issue, and certainly want to find a remedy. One of our Consumer Care Team members will be in touch with you to discuss further, or you can contact us at 866-866-6605