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Member's Mark Newcastle Fire Pit Chat Set with Sunbrella Fabric, 5pc

Delivery damage

Only issue was with delivery..i was told i needed someone to sign and it was delivered and left outside in the rain.

Patio set

Good quality, table came broke in the corner , cushions are soft and comfortable

Good value

Purchased this set 2 years ago.  Always kept under covered patio.  1 chair broke within the first year. We had it professionally welded, and that lasted another year.  Broke again.  Tried to replace 1 chair, but they don't offer individual pieces for replacement.   Metal scratches easily and stone around fire pit cracked.  Would not purchase again or recommend.

Average

The table top came in damaged, and a replacement will not be here for 9-12 weeks.  Unacceptable.

Damage

Ordered the Member's Mark Newcastle 5-Piece Patio Fire Pit Chat Set and received it within a week (see my other review of the Newcastle 7-piece Rectangular Patio Dining Set that was ordered at the same time). I am very pleased with the product.

SHIPPING: The set comes in four boxes. All of the items were packed VERY WELL and arrived with no damage. Everything was shipped through a commercial shipping company (not UPS or FedEx). Boxes are labeled "Box 1 of 4," etc. Boxes were secured with glue, staples, and strapping. Opening the boxes takes effort and will require shop scissors or a utility blade. The contents are well-protected with more cardboard and polystyrene foam inserts. You will have a LOT of cardboard to recycle when you are finished. NOTE that the fire pit tabletop is packed in one box and is quite heavy. You will likely need assistance moving it. I used a FRANKLIN 18 in. x 12 in. 1000 lb. Capacity Hardwood Dolly from Harbor Freight. Except for the tabletop, we unboxed everything in the garage and carried individual pieces through the house to the patio. If you don't have a garage, plan your delivery accordingly.

ASSEMBLY: All parts come in one large bag that is packed in Box 1. The parts for each respective component (chairs, fire pit table, etc.) are in individual blister packs and include lightweight, stamped metal tools. The included tools *may* be sufficient, but I chose to use my higher-quality wrenches and socket set. Power tools are not recommended, and I concur - it would be easy to over-torque bolts. READ THE INSTRUCTIONS CAREFULLY. When the instructions say to leave the bolts loose, do so. It will make it easier to line up the other bolts with the connection points in the furniture. You will then tighten ALL bolts when you complete that component. If you will be assembling on the floor, save a piece of cardboard to lie on the ground to protect the furniture from scratches. I used my portable work bench for the chairs. The fire pit tabletop will need to be placed on top of the base and then secured from underneath. My ONLY problem during assembly was one misaligned nut that was the connection point inside the frame on the underside of the table. The nut appears to have been improperly set at the factor and there was no way to even start the bolt. The other three bolts attached properly, so I decided to live with it. Even with quality control inspection stickers all over the furniture, this was still missed, and I deducted ONE STAR from my review.

FUNCTION: As the description states, all four of the chairs are swivel rockers. All of the chairs are comfortable and are heavy. The bases of the swivel chairs have inserts to protect the flooring. We purchased a large outdoor rug to go under our set. Our patio has a stamped concrete pattern that has quite a bit of texture and we wanted to protect both the floor. The legs of the table are height adjustable and easy to level. Like the chairs, the table is VERY sturdy. Covers are included for chairs and table, a nice plus. The center of the table has a fire pit insert and comes with a bag of colored glass stones that cover the stainless steel fire ring. The base of the table conceals the 20lb propane tank. 

Overall, we are very happy with our purchase. We shopped several of the large retailers in the area (north of Dallas) and either found unattractive product, lower quality, higher / much higher prices, or long delivery times. The chairs are comfortable and sturdy. The fire pit table is beautiful. The top comes with a sealant applied and we are further protecting it with drink coasters. The faux wicker seems to be heavy and of high quality. The furniture frames are also heavy duty, and the result is sturdy furniture that should last for many years. We have a covered patio that will keep the rain and direct sun off of the furniture.

Beautiful Chat Set - Very Happy

Customer reviews for Member's Mark Newcastle Fire Pit Chat Set with Sunbrella Fabric, 5pc

Member photos

Delivery damage

Patio set

Good value

Average