Hi Fazz, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Lunch Box breaking. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. In the meantime, one of our team members has contacted you to help you with your replacment. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Hi Bentgo88, Thank you for taking the time to share your feedback about your Bentgo Kids Lunch Box. We’re sorry to hear about your experience and want to ensure you have the best possible support. If you've noticed mold on your lunchbox, our team is here to help with easy care solutions and best practices to keep your product in great condition and we’d be happy to provide guidance tailored to your concerns. Please don’t hesitate to reach out to us by phone at (714) 668-0300 or via email at support@bentgo.com. We’re available to answer your questions and explore solutions that can improve your experience. Thank you again for your feedback. We appreciate you and look forward to assisting you further. Thank you, Jessica Bentgo Support