Hi there, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We completely understand how important specific features of your device are to you every day. We have shared a link to the full device manual to help you adjust any of the settings to best align to your preferences. We have also shared a ink to the Samsung Support Team if you have questions or would like assistance with any of your Sasmsung products. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hello Ashimi, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. Without knowing what ear tips you purchased for that fit, we do have available on our website conform foam tips that are compatible with this device for a more secure fit. We also recommend doing a fit test while wearing the buds in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Mee M, thank you for your feedback on the Samsung Galaxy Buds2 Pro. If you are not enjoying all of the features, you can adjust the settings in the Samsung Wearables App to streamline the usage of your buds a little bit. You can turn the tap settings on and off and adjust the sound settings as well. Thank you for being a Samsung customer. –Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages