Hi there 828282, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are so happy to hear you are enjoying the audio quality of your earbuds and enjoying using the features. We would love to help you with the fit of your earbuds to maximize your listening experience. We have provided a link to an article to help you with the placement and would follow that up with a fit test when connected to the Samsung Wearables App. If this experience continues after these measures, please reach out to the Samsung Support Team, linked below, for additional assistance. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your experience with the Galaxy Buds2 Pro, Maku. The Buds2 Pro is equipped with 2-way speakers that provide a wide frequency response, featuring a 10mm woofer for deep bass and a 5.3mm tweeter for crisp treble. With Active Noise Cancellation (ANC enabled, you can enjoy up to 5 hours of continuous playtime, and the wireless charging case offers an additional 18 hours of usage. We're thrilled to hear that you find them comfortable and that the sound quality meets your expectations. It's great to know that the battery life is also working well for you. If you have any other feedback or questions, feel free to share them with us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus