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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Showing 6,321-6,330 of 7,071 reviews
Apr 29, 2024
glopez
3 out of 5 stars review

Battery defective

[This review was collected as part of a promotion.] They did work awesome but the battery doesn't keep a charge long anymore.

Review from Samsung US
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reply from Social Commerce

Hello Glopez, thank you for sharing your experience with your Samsung Galaxy Buds2 Pro with us. We are happy to hear you are pleased with the overall usage and features of your device. We would be happy to help troubleshoot the battery of your device to ensure proper functionality. We have provided a link to an article to help you best understand the features and different settings that can affect the battery life. Without knowing how long your buds are lasting on a single charge, what audio profiles you are using, and how long you've owned the device, we have provided a few additional resources. If you are still within a one-year period of ownership you are still within warranty for your device, and we have linked the warranty information below. We have also provided a link to the Samsung Support Team to offer troubleshooting and warranty claim assistance. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages Samsung Warranty smsng.us/Warranty-Info

Apr 24, 2024
Buds2pro
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] The buds connection to my phone is seamless and easy. I love all features these offer.

Review from Samsung US
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May 1, 2023
Albert
5 out of 5 stars review

Best earbuds

[This review was collected as part of a promotion.] Ear buds pro has very good sound quality and decent backup . Lots of features

Review from Samsung US
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Dec 12, 2023
jakehu
5 out of 5 stars review

Awesome sound quality and battery life

[This review was collected as part of a promotion.] Excellent sound quality and battery life after a year for music and calls.

Review from Samsung US
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Aug 21, 2023
Spectacular
5 out of 5 stars review

The noise canceling feature is phenomenal.

[This review was collected as part of a promotion.] Use this for almost every day activities. This is especially useful for airplane rides.

Review from Samsung US
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Jul 30, 2024
Diego666
4 out of 5 stars review

Best quality ever

[This review was collected as part of a promotion.] Love how the noise cancel works when I used on the streets

Review from Samsung US
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Sep 11, 2023
EricPic
5 out of 5 stars review

Air Buds 2

[This review was collected as part of a promotion.] I enjoy the headphones. Easy to connect. I wished it was a little bit louder.

Review from Samsung US
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Aug 21, 2023
S9Lover
5 out of 5 stars review

I love the graphics and integration with phone

[This review was collected as part of a promotion.] Watching movies is the best picture and sound qualities are excellent

Review from Samsung US
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Jul 16, 2024
Mp3dude
3 out of 5 stars review

Bad battery life

They're OK but no the best plus battery life only last 2 hours and half talking so I was very disappointed I'm returning this

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hey there Mp3dude, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We completely understand the value and importance of the battery of your device, and the factor it plays in your usage and enjoyment. We have shared below for your convenience and article to help you troubleshoot the battery life of your device. We have also provided a link to the Samsung Support Team. These experts can work with you one on one through chat to troubleshoot any frustration you are experiencing and help you have the best possible experience with your chosen products. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Aug 26, 2024
Divyank97
4 out of 5 stars review

Great earbuds

[This review was collected as part of a promotion.] Galaxy AI Good earphones, works great in range also. Features are also useful.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162