Hi there Inge06, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are so happy to hear you are pleased with the audio quality and the features of your device. We understand how important the overall fit of your device is as well to your continued enjoyment and usage. We have provided a link to an article to help ensure the optimal placement of the buds in your ears for the security of your device. You can also use the Samsung Wearables App to perform a fit test while you are wearing the buds. Lastly, we have provided a link to the Samsung Support Team if you have questions or are still seeking the perfect fit for your buds. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Howdy Montyman85, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your candor as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. From your early morning workout to a late night of studying, you want your earbuds' battery to last as long as you do. We'll give you the inside scoop on battery charging tips, steps to take to get the most out of your battery, and how to prevent damage to your earbuds. While all of Samsung's earbuds are built to last the entire day, the buds' battery life and charging times may differ depending on the model you have and how you use them. The Galaxy Buds2 Pro give you up to 8 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Be sure to review the Samsung article I have linked below titled, "All about your Samsung earbuds' battery life" for more helpful tips and tricks. If you would like further assistance afterwards, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Warranty-Info smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00078081/