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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,095 ratings7,084 reviews
  1. 5 stars72% (5,133)
  2. 4 stars19% (1,349)
  3. 3 stars5% (328)
  4. 2 stars2% (153)
  5. 1 star2% (132)

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Showing 5,441-5,450 of 7,084 reviews
May 1, 2023
Kenji75
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I like the fact that while wearing both pieces, i can perfectly hear my surroundings if the active noise canceling is off, great sound,

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Feb 26, 2024
Tacotote
5 out of 5 stars
5 out of 5 stars review

This product has the best sound out of any earbuds

[This review was collected as part of a promotion.] I use them for streaming and while taking calls at work... I like the fact that I can charge them by resting them on my phone.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Dec 13, 2023
TrungDang
5 out of 5 stars
5 out of 5 stars review

Good product

[This review was collected as part of a promotion.] High quality sound, good design. Fit in my ears, Never had the headphones fall out while exercising. Sensitive touch controls. Easy to clean after excercise.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Apr 30, 2024
Jlo4Sho
5 out of 5 stars
5 out of 5 stars review

Love my buds

[This review was collected as part of a promotion.] I love being able to change from noise reduction to ambient mode. These are the best, clearest headphones I've ever used.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Dec 12, 2023
WalkPal50
5 out of 5 stars
5 out of 5 stars review

Easy to use features

[This review was collected as part of a promotion.] I mainly use my buds to listen to music & audio books. They have all the features I need to pause & skip. The sound is great and blocks out most of other environmental noises.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Mar 13, 2023
RyanCrouch
4 out of 5 stars
4 out of 5 stars review

Fantastic earbuds

[This review was collected as part of a promotion.] Love these earbuds. Crisp sound, very user friendly interface via the Galaxy wearable app. Only reason they're not 5 stars is because they don't fit into my ear canal perfectly.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Jan 30, 2023
TSmith
1 out of 5 stars
1 out of 5 stars review

Waste of money.

Had these for a few months. Whenever ambient sound is on, there is a terrible whistle sound. Also left earbud volume works at about 10% of what it should be. Don't waste your money.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

TSmith, thank you for your feedback on your Samsung Galaxy Buds2 Pro. Sometimes the buds can lose their sound quality if they are not regularly cleaned. If this is not the case for your device, we recommend reaching out to the Samsung Support Team and take a look at the warranty available for your device. Both are linked below for your convenience. Thank you for being a Samsung customer. -Elizabeth Customer Care+ smsng.us/Samsung-Care-Plus Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages Samsung Warranty smsng.us/Warranty-Info

Aug 12, 2024
Megasmit
5 out of 5 stars
5 out of 5 stars review

Great headphones

[This review was collected as part of a promotion.] Using galaxy ai with my headphones has been a wild experience. I really enjoy the sound quality and the features of these headphones. I love using these at work and for music at home.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
May 3, 2023
OhDane
5 out of 5 stars
5 out of 5 stars review

It has new features that are great

[This review was collected as part of a promotion.] I really like the feature that recognize your voice and it plays your music in the backgroundand the ambient sound activates.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Nov 13, 2023
Oddsvoltage
3 out of 5 stars
3 out of 5 stars review

Great but minor bug

[This review was collected as part of a promotion.] So far there the best buds i have had how ever i have have one minor bug where it wont switch out of the phone audio mode versus the regular audio mode.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hello Oddsvoltage, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We love hearing how excited you are about the usage and features of your buds. Without knowing if you are referring to the ANC feature and the ambient noise feature not switching back and forth during calls or something else. We have provided links to the full manual and the Samsung Support Team. These resources can work together to help adjust any settings or determine what other steps may need to be taken to ensure your device functions fully as intended. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages