Hi there Jdelfi, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are so happy tohear you are enjoying the audio quality and features of your new earbuds. We would love to hep you troubleshoot the battery and help you maximize your experience. We have provided a link to an article to help you in this endeavor along with a link to the Samsung Support Team to offer assistance at any time if you believe your device is not functioning properly. Thank you for b eing a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey there Busybeed, thank you for sharing your experience with your Samsung Galaxy Buds2 Pro with us. We are happy to hear you are so pleased with the audio quality of your earbuds. We have provided a link to an article to help you with the placement for the ideal fit, and recommend, as a follow up, performing a fit test in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if you would ever like assistance with any of the features of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Bill, thank you for your feedback on your Samsung Buds2 Pro. We would love nothing more than to help you troubleshoot the fit of your earbuds. We have shared a link below to an article to help you find the ideal fit of your earbuds and placement for a secure fit. We also recommend performing a fit test with your earbuds connected in the Samsung Wearables App. We have lastly provided a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for your thoughtful review, Tunde! It's great to see you're enjoying the audio quality of the Galaxy Buds2 Pro. These Buds2 Pro are crafted to deliver crisp and clear sound across all levels, ensuring a truly immersive experience. With the 24-bit Hi-Fi audio support, it’s designed so that every note resonates authentically, allowing you to enjoy music exactly as the artists meant it to be heard. If you have any other insights or experiences, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus