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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,095 ratings7,084 reviews
  1. 5 stars72% (5,133)
  2. 4 stars19% (1,349)
  3. 3 stars5% (328)
  4. 2 stars2% (153)
  5. 1 star2% (132)

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Showing 5,091-5,100 of 7,084 reviews
Sep 11, 2023
Pollo23
5 out of 5 stars
5 out of 5 stars review

The best earbubds I've had

[This review was collected as part of a promotion.] I use my Galaxy Buds Pro 2 for music and commute almost every single day. They are perfect for studying since they cancel out almost all the noise around me. I never leave the house without them!

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Jul 26, 2024
Purelife
5 out of 5 stars
5 out of 5 stars review

Great sound

[This review was collected as part of a promotion.] Great sound. Very reliable. The new Ai features such as call assist work great while using with your phone. Excellent anc too.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Nov 14, 2023
GLoveChi
5 out of 5 stars
5 out of 5 stars review

The sound from these Buds is awesome.

[This review was collected as part of a promotion.] These are the 3rd different styles of Samsung earbuds for me. The sound and features are absolutely perfect.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
May 12, 2024
Kk102223
5 out of 5 stars
5 out of 5 stars review

Extremely well designed

[This review was collected as part of a promotion.] Often times there are game changing products. Buds pro 2 are one of these. Sound quality and battery life are amazing.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Apr 25, 2024
Buyers
4 out of 5 stars
4 out of 5 stars review

Great but one issue

[This review was collected as part of a promotion.] Everything is great but the right earbud is staying in the noise canceling mode and is very quite. Only had them a few months.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Feb 27, 2024
Marcopolo
5 out of 5 stars
5 out of 5 stars review

I love the sound quality

[This review was collected as part of a promotion.] These buds have amazing sound quality and the nosie cancelation is really good and for gaming they are really fast no lag

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Jul 29, 2024
Mobileunit
3 out of 5 stars
3 out of 5 stars review

Microphone issues

[This review was collected as part of a promotion.] From day one people have always complained that my voice sounds muffled and that they have trouble hearing me.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hi there Mobileunit, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We would love nothing more than to help you troubleshoot this matter of the audio quality of your phone calls. We have shared a link to an article to help you in this matter at your liesure. We have also provided a link to the Samsung Support Team if this experience with your earbuds continues or you would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Use call features on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078132/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Oct 7, 2022
Mewatko
5 out of 5 stars
5 out of 5 stars review

Best ear buds to use

[This review was collected as part of a promotion.] I got the a month ago and I love them. They fit great in the ear. I like that they have all the great features.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Jul 29, 2024
DaddyAaron
5 out of 5 stars
5 out of 5 stars review

The name says it all

[This review was collected as part of a promotion.] The sound quality is amazing the battery life is great and the noise canceling option is easy to navigate. I love samsung over all else

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Aug 10, 2024
2CoolHonu
3 out of 5 stars
3 out of 5 stars review

not that Great

[This review was collected as part of a promotion.] The Buds 2 pro just not up to par they are very hard to get in your ears and the quality of sound goes down after 6 months.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hi there 2CoolHonu, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important your earbuds are to you every day and we would love to help you with any frustrations you are experiencing. We have provided a link to an article to help you with the wear of your earbuds, and another to help you with the audio quality experience you mention. Lastly, we have shared a link to the Samsung Support Team if these experiences continue with your device. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages