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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,095 ratings7,084 reviews
  1. 5 stars72% (5,133)
  2. 4 stars19% (1,349)
  3. 3 stars5% (328)
  4. 2 stars2% (153)
  5. 1 star2% (132)

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Showing 4,801-4,810 of 7,084 reviews
Dec 21, 2023
Boymom84
4 out of 5 stars
4 out of 5 stars review

Great Earbuds!

[This review was collected as part of a promotion.] These earbuds have good sound quality and a lot of useful functionality. I'm not brave enough to risk losing them during exercise since they fall out more easily than they should.

Review from Samsung US
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Nov 13, 2023
Bribot
5 out of 5 stars
5 out of 5 stars review

Durable and truly waterproof

[This review was collected as part of a promotion.] Very durable and waterproof, lost them at a parking garage raining for a few days came back and they were fine

Review from Samsung US
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Nov 13, 2023
HatHarf
4 out of 5 stars
4 out of 5 stars review

As told, great performances

[This review was collected as part of a promotion.] Very good sound for a day to day use Noise canceling as told and interesting for commuters and concentrating Very easy to switch from phone to tablet

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Mar 21, 2023
Ebesolo
5 out of 5 stars
5 out of 5 stars review

Quality A1, can't go anywhere without it!

[This review was collected as part of a promotion.] It's easy to travel with, great sounds quality, and easy to use. Charges faster than any earbuds I've ever had in a long time.

Review from Samsung US
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Apr 30, 2023
JamesA
4 out of 5 stars
4 out of 5 stars review

Great sound

[This review was collected as part of a promotion.] The sound quality is really great. The noise canceling features are amazing, so I can listen whenever wherever I want and not be interrupted.

Review from Samsung US
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Jul 29, 2024
Nate79
3 out of 5 stars
3 out of 5 stars review

Buds Connection Issue

[This review was collected as part of a promotion.] Almost every time I use my buds I have to reconnect them or at least one of them. It is very tedious and annoying.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hi there Nate79, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how frustrating it is to have a device that is not connected as seamless and continuously as expected. We have provided links to two different articles we have available to troubleshoot this matter at your convenience. We have also shared a link to the Samsung Support Team if this experience continues and you'd like assistance to resolve this or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ Connection issues with Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111318/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Aug 26, 2024
FreddyB
5 out of 5 stars
5 out of 5 stars review

Best buds so far!

[This review was collected as part of a promotion.] They have an amazing sound to them that pairs great with the Galaxy AI for seamless performance. I think I'm ready to venture up to the newest version...

Review from Samsung US
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Dec 6, 2023
Nellzee
2 out of 5 stars
2 out of 5 stars review

Was not a great fit.

[This review was collected as part of a promotion.] I did not like my new buds. They sounded great. But did not fit as well as my old buds. No matter what fitting I used they always fell out of my ear.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hello Nellzee, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We understand how important the overall fit and comfort of your device is to you on a daily basis. You have stated already attempting the additional ear tips included with your device. You can also perform a fit test while wearing the buds in the Samsung Wearables App. We also have available foam conform ear tips to help you enjoy the amazing sound quality and features of this device with the secure fit you are looking for. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Nov 13, 2023
JThurmanDC
5 out of 5 stars
5 out of 5 stars review

Love them

[This review was collected as part of a promotion.] Great sound. Long battery life. Love the find my feature on my S22 ultra that helps me keep track of my buds.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Aug 21, 2023
Fitter281
5 out of 5 stars
5 out of 5 stars review

Maximum sound

[This review was collected as part of a promotion.] I have tried all the buds by samsung and these are the best of them all. Sound is fantastic and the fit is perfect!

Review from Samsung US
Helpful?0TSVSSLSUST413616456162