Hey there Akshay, we appreciate you taking time out of your day to share your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how important your earbuds are to you potentially on a daily basis. Without knowing what features or functionality of your device are not meeting your expectations, we have provided a few links to help you maximize your experience. We have provided a link to the full device manual, to help you with the different settings, features, and capabilities of your earbuds. We have also included a link to the Samsung Support Team to offer troubleshooting assistance on ay features that are causing frustration for you. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages