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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,084 ratings7,073 reviews
  1. 5 stars72% (5,124)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (131)

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Showing 4,691-4,700 of 7,073 reviews
Nov 8, 2022
EzKill
1 out of 5 stars
1 out of 5 stars review

Keep your old ones they are better.

Worst pair yet. They fall out all the time. If there is the slightest amount of wind you can't here anything. Noise canceling is poor. I would be much happier with my old ones back that I traded in.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

EzKill, thank you for your feedback on the Samsung Galaxy Buds2 Pro. The additional tip sizes that came with the device as well as the ability to do a fit test while wearing the buds in the Samsung Wearables app may be able to help you get a more secure and comfortable fit with your buds. You can also use the app to adjust the settings on the device to your liking. If you are still experiencing difficulty, please reach out to the Samsung Support Team for assistance. Thank you for being a Samsung customer. –Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Nov 28, 2023
HoustonTX
5 out of 5 stars
5 out of 5 stars review

Excellent Overall Quality Ear Buds.

[This review was collected as part of a promotion.] Works really great with my Samsung Galaxy phone. The Wear or Gear app lets you control multiple equalizer functions. Great together!

Review from Samsung US
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Nov 18, 2024
Kevin
3 out of 5 stars
3 out of 5 stars review

Great Sound, Poor Fit

Great sound, poor fit. Always fall out, never stay in place unless I am sitting still. Even walking or mowing the lawn they dont stay in place. A redesign with an over-the-ear bar is needed

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hi Kevin, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are happy to hear you are enjoying the enhanced audio quality of your earbuds, and we would love to help you enhance your experience and troubleshoot the fit of your device. We have provided a link to an article that highlights the optimal placement and way to insert your earbuds. We also recommend doing a fit test which you will find in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this experience continues and you would like one on one assistance. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Aug 12, 2024
TheBtallz
5 out of 5 stars
5 out of 5 stars review

My buds are awesome

[This review was collected as part of a promotion.] Best buds I've ever had and they are resilient! Even after 3 or so years. Galaxy AI on my phone is nice too!

Review from Samsung US
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Aug 21, 2023
Xlearnus
5 out of 5 stars
5 out of 5 stars review

This product has everything I need

[This review was collected as part of a promotion.] It has every requirement I need for a headphone/earbud. Sound is amazing, fits nicely and has great user interface. 10/10!

Review from Samsung US
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Sep 1, 2023
BigAlleonking
5 out of 5 stars
5 out of 5 stars review

Battery life is great

[This review was collected as part of a promotion.] I love the noise canceling. Sound quality. Easy connectivity. Both the ear buds and the case have thier own charge. Also they fit well.

Review from Samsung US
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May 1, 2023
Daniel
5 out of 5 stars
5 out of 5 stars review

Awesome pair of buds

[This review was collected as part of a promotion.] I love everything about these buds. The noise canceling, the ambient noise option, they are light weight.

Review from Samsung US
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May 2, 2023
Tracks9
4 out of 5 stars
4 out of 5 stars review

Product experience

[This review was collected as part of a promotion.] Buds pro are much better in sound quality but shape could have been better in term of charging inside the case like maybe oval shape would be my choice personally

Review from Samsung US
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Jul 29, 2024
Preciosa760
4 out of 5 stars
4 out of 5 stars review

Ear Buds Pro2 - Good Buy

[This review was collected as part of a promotion.] I use my ear buds when I'm on the go, while listening to my podcasts and they are great! I just sometimes have a hard time fitting them in but otherwise a great buy!

Review from Samsung US
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Dec 12, 2023
Samsungdavid
5 out of 5 stars
5 out of 5 stars review

Best bud i ever had

[This review was collected as part of a promotion.] I have been a strong fans of buds, having owned buds, buds 2 and buds live. Gotta say this is the best buds...yet! Used it alot for studying

Review from Samsung US
Helpful?0TSVSSLSUST413616456162