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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
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4.6 out of 5 stars
stars
7,084 ratings7,073 reviews
  1. 5 stars72% (5,124)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (131)

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Showing 4,511-4,520 of 7,073 reviews
Feb 5, 2024
Bigcurt
5 out of 5 stars
5 out of 5 stars review

Galaxy Bud2 Pro

[This review was collected as part of a promotion.] These are by far the best ear buds I've ever used! I even got my friends that own iPhones using the galaxy buds2 pro as well. I highly recommend theses buds to everyone!!

Review from Samsung US
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Feb 5, 2024
MissEllie
4 out of 5 stars
4 out of 5 stars review

Great sound.

[This review was collected as part of a promotion.] I really enjoy these buds. The sound is superior to the othe Samsung Buds. The only issue I have is how the buds fit in my ear. I find these easier to come out compared to the other Samsung Buds.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Oct 6, 2022
samsunglvr
5 out of 5 stars
5 out of 5 stars review

Great earbuds

[This review was collected as part of a promotion.] These earbuds are great for the price and sound amazing. I like that the removable eartips have a mesh to help keep earwax out to help preserve the sound.

Review from Samsung US
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Nov 13, 2023
JellyNels
5 out of 5 stars
5 out of 5 stars review

Are Buds Worth It?

[This review was collected as part of a promotion.] These galaxy buds are amazing with there audio quality and they are very convenient to utilize. I use them daily and I love them.

Review from Samsung US
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May 1, 2023
hamm3r4dayz
4 out of 5 stars
4 out of 5 stars review

Sound Good, IPX7, Wireless Charging, Good Battery

[This review was collected as part of a promotion.] These headphones are good, I got them as a deal with a phone I was getting, I don't think I would pay the full price for them, but are a solid quality regardless

Review from Samsung US
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May 1, 2023
Nsejay
5 out of 5 stars
5 out of 5 stars review

All the features are great

[This review was collected as part of a promotion.] I love the 24k bit audio from the buds but i also love the clarity, bass, anc, and the volume. They've been great for streaming music out of every earbuds i had all my life.

Review from Samsung US
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Jul 29, 2024
Mobileunit
3 out of 5 stars
3 out of 5 stars review

Microphone issues

[This review was collected as part of a promotion.] From day one people have always complained that my voice sounds muffled and that they have trouble hearing me.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hi there Mobileunit, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We would love nothing more than to help you troubleshoot this matter of the audio quality of your phone calls. We have shared a link to an article to help you in this matter at your liesure. We have also provided a link to the Samsung Support Team if this experience with your earbuds continues or you would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Use call features on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078132/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Apr 11, 2024
Trice
1 out of 5 stars
1 out of 5 stars review

Horrible. Worst ear buds ever. Don't do it.

Worst ear buds I've ever owned. I wear them only when I shower, mow, and when I'm watching a video in bed at night and don't want to bug my boyfriend. One squeaks and doesn't have any sound now. Get something cheap if you want poor quality.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hi there Trice, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important your buds are to you on a daily basis and we'd be happy to help you troubleshoot the audio quality in any way we can. If you are wanting to use your buds in the shower, while they do have an IP68 water resistance rating, we do recommend ensuring they are thoroughly clean and dry to prevent minerals and other materials in the water from causing potential damage. We have provided an article about the best way to ensure your buds are clean and dry below for your convenience. We have also provided a link to an article to help you with the matter of squeaks and diminished volume you mention experiencing. Lastly, we have provided a link to the Samsung Support Team to offer further assistance if these resources do not help you come to a resolution. Thank you for being a Samsung customer. -Elizabeth How to clean your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00086123/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Mar 13, 2023
Thatoneguy
5 out of 5 stars
5 out of 5 stars review

I was surprised

[This review was collected as part of a promotion.] It is really good it surprised me how good they are with the sound and ambient noises, it's like you don't have them in your ear at all

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Aug 21, 2023
caudatory
5 out of 5 stars
5 out of 5 stars review

best earbuds I have ever owned!!!

[This review was collected as part of a promotion.] i use them to watch lectures and movies on my laptop and transition to my phone to listen to music and I don't have to manually disconnect from PC and connect to my phone. favorite feature ever

Review from Samsung US
Helpful?0TSVSSLSUST413616456162