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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
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4.6 out of 5 stars
stars
7,095 ratings7,084 reviews
  1. 5 stars72% (5,133)
  2. 4 stars19% (1,349)
  3. 3 stars5% (328)
  4. 2 stars2% (153)
  5. 1 star2% (132)

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Showing 4,261-4,270 of 7,084 reviews
Aug 21, 2023
Megakatx
5 out of 5 stars
5 out of 5 stars review

Excellent sound, fast charge.

[This review was collected as part of a promotion.] Easy use and configuration, a lots of custom settings to set, samsung software (galaxy were able) is very intuitive , keep the software and device updated all the time, bold 360 audio.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
May 7, 2023
Juniper
5 out of 5 stars
5 out of 5 stars review

Easy and Comfortable

[This review was collected as part of a promotion.] I used these while at work mostly. It's a fast-paced job and I'm always moving. These buds wouldn't budge and canceled out noise pretty well.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Nov 13, 2023
Gettingthewood
5 out of 5 stars
5 out of 5 stars review

Best ear buds I've ever had

[This review was collected as part of a promotion.] I've been a ear bud snob for a while, trying air pods, google buds, beats, everything. These bad boys are perfect, the battery life, the feel, and the sound. Chefs kiss. 110% worth the price.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
May 1, 2023
Guacharo
5 out of 5 stars
5 out of 5 stars review

Excellent Noise reduction

[This review was collected as part of a promotion.] I use it for streaming, talking, music listening and noise reduction when traveling. When it comes to noise reduction it does an excellent job.

Review from Samsung US
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Apr 11, 2024
Trice
1 out of 5 stars
1 out of 5 stars review

Horrible. Worst ear buds ever. Don't do it.

Worst ear buds I've ever owned. I wear them only when I shower, mow, and when I'm watching a video in bed at night and don't want to bug my boyfriend. One squeaks and doesn't have any sound now. Get something cheap if you want poor quality.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hi there Trice, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important your buds are to you on a daily basis and we'd be happy to help you troubleshoot the audio quality in any way we can. If you are wanting to use your buds in the shower, while they do have an IP68 water resistance rating, we do recommend ensuring they are thoroughly clean and dry to prevent minerals and other materials in the water from causing potential damage. We have provided an article about the best way to ensure your buds are clean and dry below for your convenience. We have also provided a link to an article to help you with the matter of squeaks and diminished volume you mention experiencing. Lastly, we have provided a link to the Samsung Support Team to offer further assistance if these resources do not help you come to a resolution. Thank you for being a Samsung customer. -Elizabeth How to clean your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00086123/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Aug 21, 2023
T33WISTED
5 out of 5 stars
5 out of 5 stars review

Amazing sound!

[This review was collected as part of a promotion.] Everything is crisp and clear. I use these for mobile gaming, streaming and music. I hear my choices and not my surroundings. The cherry on top is the comfort even with prolonged use.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Nov 13, 2023
Keefrichards713
5 out of 5 stars
5 out of 5 stars review

This product is great

[This review was collected as part of a promotion.] These buds are amazing they have a feature on the lab that allows u too turn them into hearing aids it awesome for my grandma they also have great sound quality and tracking for 360 audio

Review from Samsung US
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Jun 12, 2024
Chaps
3 out of 5 stars
3 out of 5 stars review

Simba

I bought them 2 days ago, and everything sounds good except 1 problem when I turn off Noise Cancelling or Ambient to off I will start hear 1 ear bud making sounds like wind, Please assist on that

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hi there Chaps, we appreciate your sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you are overall pleased with the audio quality and features of your device. We have provided a link to an article to help you troubleshoot the sound you mention hearing when changing audio settings. We have also included a link to the Samsung Support Team if additional assistance if this matter continues. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Dec 12, 2023
Cinderella92
5 out of 5 stars
5 out of 5 stars review

Works great

[This review was collected as part of a promotion.] Bought this product to use for work and personal. Noticed one con when connecting to computer that it amplifies background noise so who I am speaking to can hear everything in the room I'm in.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Sep 16, 2022
Michael
5 out of 5 stars
5 out of 5 stars review

Amazing sound!

[This review was collected as part of a promotion.] beautifully designed these feel very comfortable in the ear. *nap time tested *. so happy i upgraded from the buds +

Review from Samsung US
Helpful?0TSVSSLSUST413616456162