Hi there Matt R, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand our customers have different preferences for the comfortable fit of their device. Without knowing what your experience has been specifically with the fit, we have provided a link to an article to help you with the optimal placement of your earbuds. You can also perform a fit test while wearing the earbuds and connected to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Hello Charles, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how important an uninterrupted listening experience is to you with your buds. We have provided a link to an article to help you troubleshoot this matter with your device. We also recommend ensuring as you are moving around that you are still within range of your device which is about 30 feet but can change depending if there are obstructions between you and your connected device. Lastly, we have provided a link to the Samsung Support Team if you continue to have this experience with your device. Thank you for being a Samsung customer. -Elizabeth Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages