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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Apr 29, 2024
GadgetGuru
5 out of 5 stars review

These EarBuds Pro 2 Are Amazing

[This review was collected as part of a promotion.] The EarBuds Pro 2 Is The Best Wireless Bluetooth Earbuds On The Market.. Battery Life Is A+ Giving You Hours Of Use Before Needing Charge, The Sound Is Perfect, U Can Also Adjust The Sound Inside The Samsung Wear App. You Can Charge The Case & The Earbuds At The Same Time.. Only Thing I Wish Was Better, If The Ear Buds Came With Different Size Ear Plugs Like With The Older Version Of The Ear Buds.. Samsung Did A Great Job With The Earbuds Pro2!!

Review from Samsung US
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Sep 11, 2023
Darrow115
4 out of 5 stars review

This product has good features, limited sound feat

[This review was collected as part of a promotion.] I use my Galaxy Buds2 Pro for my everyday college life. When walking to class, dtudying in lecture halls, or for entertaining reasons(streaming services) from my phone, tablet and laptop. Galaxy Buds2 Pro is a great sevice for the samsung ecosystem. Gives me more options towards the ecosydtem and makes thing easy for me.

Review from Samsung US
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Aug 23, 2024
Samsungluver
3 out of 5 stars review

MyBudsPro2

[This review was collected as part of a promotion.] I finally gave in and bought the BudsPro2. I have found they don't hold a charge very well. But when they're connected to your phone the AI works great. I don't really find them as comfortable as I was expecting. Especially since I paid a lot for them. I also have notices that the Right bud lasts longer then the Left one does. I have a lot of Samsung products; with I'm very happy with. Hence why I am surprised that I am really not very happy with these. Also the ability to use the different abilities of the BudsPro2 don't work usually; so I have to use my phone to operate and change songs volume or make and receive calls.

Review from Samsung US
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reply from Social Commerce

Hi there SamsungLuver, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how important the battery of your earbuds is to you every day. We have provided a link to an article to help you with the battery settings and features to help maximize your battery life. We have also provided a link to an article to help you with the placement of your earbuds for a comfortable fit. Lastly we have shared links to the full devie manual and the Samsung Support Team to help you best align the device to you preferences and troubleshoot any frustrations you may experience. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Feb 5, 2024
Kmathteacher5
4 out of 5 stars review

Bods 2 Pro could be better

[This review was collected as part of a promotion.] I love the one tap features of the buds. It really helps when you can't access your phone right way. The down side for me is slipping out of my ear when I'm running. They do not stay snug in my ear. I have tried all ear tips.

Review from Samsung US
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Aug 21, 2023
Bigfoot
4 out of 5 stars review

Awesome product...but

[This review was collected as part of a promotion.] The sound quality is excellent, and has 6 different equalizer settings to choose from. The ambient sound is great for when you need your ears to be aware of your surroundings. Active noise cancelling works really well to block out external sound......when you have the buds seated properly in your ears. Using tips that don't have the best fit will definitely hinder the effects of the feature. They are very comfort to wear and very light weight. Sometimes I completely forgot that they are even in my ears. My only complaint is with the voice command touch controls. Bixby is not my favorite assistant. Luckily, it only takes a simple work-around to get the one you want. The problem is, Bixby conflicts with other assistants for dominance, so there can be some issues, like the activation sound being non-existent when initiating the assistant, or the assistant not working at all when you touch and hold the touch pad of the earbuds, regardless of which permissions you have set. That is definitely a problem for me since I use the assistant quite often, and most of the time I am not looking at my phone screen to verify that it has, infact, initiated. I deducted 1-star for that reason alone. Other than that one issue (which is fixable with an update, which I am very much looking forward to), they are some pretty solid earbuds, the best I've ever owned actually, and I would definitely recommend them to anybody.

Review from Samsung US
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May 15, 2024
Cheesito
5 out of 5 stars review

Immersive Sound Experience

[This review was collected as part of a promotion.] The Galaxy Buds Pro2 are a testament to Samsung's dedication to innovation in the audio realm. With an impressive blend of sleek design, advanced features, and exceptional sound quality, these earbuds deliver an immersive listening experience. The active noise cancellation effectively blocks out external distractions, while the Ambient Sound mode ensures you stay connected to your surroundings when needed. The battery life is commendable, offering hours of playback on a single charge, and the customizable touch controls provide intuitive navigation. Whether you're a music aficionado, a podcast enthusiast, or someone who simply appreciates top-notch audio, the Galaxy Buds Pro2 are a worthy investment.

Review from Samsung US
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May 1, 2023
Matd17
5 out of 5 stars review

The performance of these buds are second to none.

[This review was collected as part of a promotion.] I have tried many kinds of in ear and over the ear listening devices but no one has come close to performing as well as Samsung's Galaxy Pro Buds 2. They have great features which makes them very easy to use but what matters to me is performance and these are second to none. They are as loud as you need them to be and the bass is remarkable for such a small device. Noise cancelation is phenomenal and overall the buds are comfortable and fit extremely well in the ear. There really is nothing on the market that can match Samsung's Galaxy Buds Pro 2

Review from Samsung US
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Feb 9, 2024
Mar R
5 out of 5 stars review

First time user of Galaxy Buds from Samsung

I received this yesterday from Samsung, charged it, used it in the evening while gaming and watching a movie on my computer. I previously read reviews about these falling off your ear. I disagree, they sit properly in my ears, never had any discomfort. The sound quality is amazing, way better than I expected. The NC is way better than the previous AKG NC headphone I had. In addition, these are so comfortable, I forgot and did not notice they were still in my ear when I went to bed and had them on while sleeping. Was I worried due to some of the negative reviews before placing the order for this? - Yes, I was. But I figured some reviews are either fake or just bashing. I am happy with my purchase and do not regret getting these buds. 👍

Review from Samsung US
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Nov 19, 2023
BrigM
3 out of 5 stars review

Best all around buds soft touch plastic sucks.

Ive had 2 pairs of buds, the Buds+ and the older buds pro and I have always loved them. The previous buds are one of my favorites and I still use them when im out and about compared to my Soundcore Liberty 3 pros. The sound quality is amazing but now mind blowing. I would not call these audiophile quality buds. The fit is decent and mostly stays in my ears with minor adjustment. My biggest gripe with these is the soft touch plastic on both the buds and the case. Samsung, what the heck were you thinking? I work a very active job and move, pick up things etc. Which means I sweat a lot which the buds internals are totally fine. but the soft touch plastic is now returning to the oil from which it came from. they are now sticky, and all around yucky. TLDR, best all around buds especially in the ecosystem, never ever use soft touch plastic with buds again.

Review from Samsung US
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reply from Social Commerce

Hello BrigM, we appreciate you providing your feedback to us on your Samsung Galaxy Buds2 Pro. We understand how important your device is to you especially if used during work. Your feedback is crucial to us as we strive to innovate our product line and provide the best possible experience to our customers. We hope you'll reach out to us with any questions or further feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Nov 22, 2023
sandeshp25
5 out of 5 stars review

The best I've used so far!

[This review was collected as part of a promotion.] I've been using the Buds2 Pro for more than 3 months now and I can say I'm in love with these ones. Noise cancelation, the best I've experienced. Sounds quality is great and does seem to have improved from my previous buds.

Review from Samsung US
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