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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Showing 2,951-2,960 of 7,071 reviews
Jul 29, 2024
Phil21
3 out of 5 stars review

Buds pro 2 review

[This review was collected as part of a promotion.] Good buds, but the wear out too quick and are too sensitive to water. Mine slowly doed afger about a year and got just a coulle drips of water and then would charge anymore. Many manufacturers have water resostant buds now so hope they get improved upon. Also they fallout a lot if youre innthe gym working out. Ended up having to get bids that can stay in my ear

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hello Phil21, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how important your earbuds are to you and we are always happy to assist in any way we can maximize your overall experience. While these earbuds do have an IP rating of IPX7 and can withstand being placed in up to 1 meter of water for up to 30 minutes, however if you are using them for exercise or they are exposed to anything other than fresh water we do recommend ensuring they are clean and dry prior to being placed back in the charging case. We have provided a link to the Samsung Support Team if you have additional questions about water resistance or would like to explore repair options. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Aug 12, 2024
Tacoman
5 out of 5 stars review

A huge upgrade!

[This review was collected as part of a promotion.] I owned the first gen buds and this was a huge step up. It's hard to find headphones that are reliable, look sleek, and work great. These do the job and integrate really well with my Samsung Galaxy S23.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Jan 30, 2024
504mom
2 out of 5 stars review

Disappointed

I bought them a month ago. When I first put them in, I love them. I had earbuds that worked great, but I wanted Active Noise Cancelling so I got these. I wish I hadn't. Having to push them back on my ears after the slightest movement and every subsequent movement, I'm irritated.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hi there 504mom, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you initially were enjoying the usage of your device. If you are looking to achieve a more secure fit, we have provided a link to an article that highlights the optimal placement of the buds, you can swap out the ear tips for the extra ones included with the device, and lastly you can perform a fit test while wearing the buds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Jan 31, 2024
Jojo34
5 out of 5 stars review

Lots of features to set up

[This review was collected as part of a promotion.] There are multiple features to setup on my buds thru my phone. Since I have all Samsung products, watch, phone, and buds, I utilize both my phone & watch to use all the features the bud comes with thru the app.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Mar 13, 2023
Balloon3
3 out of 5 stars review

The Buds are Okay

[This review was collected as part of a promotion.] For my experience it feels as if the buds don't comfortably fit into my ear. After a certain period of time I wear it, they feel loose and they might fall out. So I have to readjust a lot. I've tried the other sizes of the cushions it comes with but it does the same. I think another issue I have with them is that sometimes I can hear some weird static sound come from the audio I'm listening. It could be on any platform and it's bothersome.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hi Balloon3, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We do have available now a foam tip that is compatible with this device to help you get a more secure fit. We recommend reaching out to the Samsung Support Team regarding the static sound you mentioned for assistance. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Mar 5, 2024
Dstvipers
5 out of 5 stars review

I love these buds! They're very tough.

[This review was collected as part of a promotion.] I use my buds to listen to music and podcasts, make phone calls, and also watch videos from my favorite public personalities. These buds have never let me down while on the job... I deliver mail so they have had to be tested im my environment ; Neither rain, nor snow, nor sleet, nor hail shall keep the postmen from their appointed rounds.” They have done exactly that.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Jul 14, 2024
julien
1 out of 5 stars review

disappointing

These are the third pair that I have returned, it always happens that suddenly one of the two (right or left) begins to be heard very low and with noise until days later the other begins with the same problem, as I said before this is the third time that happens to me, so I don't want them anymore, i don't recommend them at all, and one more thing, at least for me they are quite uncomfortable to the point that my ears hurt

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hi there Julien, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We understand how frustrating it can be when your earbuds are not functioning as intended. We have a great article that we have linked below to help you troubleshoot the quiet audio you mention experiencing. We have also provided a link to an article to help you with the fit of your device for comfort and security. Lastly, you can perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Aug 26, 2024
MadGirlElle
5 out of 5 stars review

Best earphones ever!

[This review was collected as part of a promotion.] These were the best earphones I've ever bought and they have been a godsend for me. I've taken them when flying, to Disney multiple times, and you don't realize how over stimulating some noises can be until you take them out. Flying is loud. And flying for 8+ hours from one country to another is extremely loud. I didn't realize how much I needed these headphones until I got them and used them for hours on a plane. So when I'd go to Disney they came with me for the long lines and loud crowds. They are the first thing I throw in my bag when I'm traveling or going to be doning something time consuming.

Review from Samsung US
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Jul 30, 2024
Pupper
5 out of 5 stars review

Great earbuds for people really in love with music

[This review was collected as part of a promotion.] The galaxy buds2 pro are such a great listening experience. Depending on your preferences you can change the settings for you. They also have different modes for when you need to hear outside of your music or videos

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Oct 26, 2022
Mark
3 out of 5 stars review

Has good features

[This review was collected as part of a promotion.] I bought this model of Samsung earbuds since I liked the Samsung live buds 2 and the buds 2 pro is better. The sound is good and being able to choose if you want noise canceling or being to hear what's going on around you is nice,but battery time needs to be improved.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Mark, thank you for your feedback on the Samsung Galaxy Buds2 Pro. We are thrilled to hear you are enjoying the enhanced sound and other amazing features. These enhancements can be a cause of battery drain, however there are some measures you can take to extend the battery life of your device. Please take a look at the full product manual or reach out to the Samsung Support Team for assistance in getting the settings optimized for your needs. Thank you for being a Samsung customer. –Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages