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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Nov 6, 2023
Anonymous
5 out of 5 stars review

Greatest android earphones on earth!!!

[This review was collected as part of a promotion.] I love how the spatial audio works with the music, and the noise-cancel is just BEAUTIFUL!! I asked my wife for them as a gift for our anniversary and I'm shocked by the size, weight and most importantly, the quality of the Buds2 Pro I simply love them and cannot wait for the 3 when they come out just to see what is the next improvement

Review from Samsung US
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Mar 8, 2024
FormerSammyFanboy
1 out of 5 stars review

Disappointed at faulty features

Repost as last review was moderated for unspecific reasons. Find my feature only works when the case is open. Why? In ear detection is faulty and disables transparency and noise canceling. I was so excited for these but lost them 3 times already and can't use features when I'm running. Noise canceling, ambient mode, and 'find my' features are why I paid a premium for these but in my experience none of these features work as expected. I would have been better off just getting some basic cheap bluetooth earbuds. I've been a samsung fanboy for over a decade but this experience has me rethinking the quality of their products outside of phones.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hi there, we appreciate you taking time out of your day to share your experience with your Samsung Galaxy Buds2 Pro. We completely understand how frustrating it can be to have a device that does not operate as intended or expected. If you haven't done so already we have provided a link to an article to help reset your device to see if that will help resolve this difficulty with the settings. We have also provided a link about software updates and we do recommend ensuring the software is always up to date with the latest release available. Lastly, we have provided a link to the Samsung Support Team and warranty information that will cover a one year period to help resolve this matter if the troubleshooting does not. Thank you for being a loyal Samsung customer. -Elizabeth Restart or reset your Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01218103/ Software updates for Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078087/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages Samsung Warranty smsng.us/Warranty-Info

Jul 29, 2024
Gt2612
5 out of 5 stars review

Perfect headphones

[This review was collected as part of a promotion.] I just upgraded from the previous model and wow, these are great. The battery life is incredible. I wear headphones all day long. Connection is quick and the sound is very clear. Impressive noise cancelation as well! Plus the new galaxy AI features are really exciting. Can't wait to try out live translate!

Review from Samsung US
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Feb 5, 2024
DaiFromNepal
5 out of 5 stars review

Samsung Galaxy Buds2 Pro - A Sound Upgrade for You

[This review was collected as part of a promotion.] I recently got my hands on the Samsung Galaxy Buds2 Pro, and I've been thoroughly impressed with their performance. Right out of the box, the sleek design and comfortable fit caught my attention. They feel great in my ears, even after hours of use, which is a big plus for someone like me who loves to listen to music for extended periods.The sound quality of these earbuds is nothing short of amazing. The highs are crisp, the bass is deep, and everything in between is well-balanced. Whether I'm listening to music, taking calls, or watching videos, the audio is consistently clear and immersive. The Active Noise Cancellation (ANC) feature is a game-changer for me. It effectively blocks out background noise, allowing me to focus solely on my audio. There's also an Ambient Sound mode that I find incredibly useful when I need to be aware of my surroundings without having to take out the buds.Battery life has been solid. With ANC on, I get about 5 hours of playtime, which is sufficient for my daily use. Plus, the charging case provides additional charges, ensuring I rarely run out of juice. Pairing these buds with my Samsung phone was seamless, though I've also used them with other devices without any issues.However, the price point is on the higher side, which might not be for everyone. Also, I've noticed that the touch controls are quite sensitive; I've accidentally triggered them a few times.In conclusion, the Samsung Galaxy Buds2 Pro have elevated my listening experience so much.

Review from Samsung US
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Nov 13, 2023
Hadtobuy2
5 out of 5 stars review

So good i bought 2

[This review was collected as part of a promotion.] Great headphones, quality sound, quick connectivity. I wish the find my buds option was little better. I bought my second pair because i couldnt track my headphones. Would recommend this to anyone looking for headphones, fits in the ear well, i did change out the earbuds to a foam one for all dat comfort. I use one ear bud at a time so battery last mt days before i have to charge it.

Review from Samsung US
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Aug 21, 2023
Twisted
5 out of 5 stars review

Galaxy buds 2 pro

[This review was collected as part of a promotion.] I pretty much use my bud ever day they are great for working out or mowing the lawn. The nose canceling works wonders for when I'm doing work in the shop or the heavy equipment nose. The last a long time I never worry if they are going to die. And the quality of sound they give is awsome. I love them samsung is my favorite brand everything I owen is samsung.😀😍

Review from Samsung US
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Aug 26, 2024
Hercollh
3 out of 5 stars review

Buds2 pro

[This review was collected as part of a promotion.] As a design it is not too bad but as a fit it's not the best if you are an active person the buds fall off too easy from your ears and you have to constantly keep adjusting them, another thing is if you loose the case its no so easy to find it on the find me up but over all I love how small they are and they don't take too much space.

Review from Samsung US
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reply from Social Commerce

Hi there Hercollh, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how frustrating it can be when your earbuds do not fit as expected. We have shared a link below to an article to help you with the placement of your earbuds, and we recommend doing a fit test with your earbuds connected to the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this mattr continues with your earbuds or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Mar 15, 2023
AlexL64
5 out of 5 stars review

Excellent sound and battery

[This review was collected as part of a promotion.] I use my earbuds for long period of time to call my loved ones or when I'm listening to music at home or at the gym. And what I enjoy is the noise cancellation and the sound! To top it off, the battery always last me the whole day! I can't think of a time when my buds died!

Review from Samsung US
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Aug 26, 2024
Mjmsepm
5 out of 5 stars review

These are super comfortable and waterproof

[This review was collected as part of a promotion.] I left that the Galaxy earbuds are super comfortable I can wear them all day at work to listen to my podcast I wear them for exercising and I can even wear them and the pool or shower with them being waterproof

Review from Samsung US
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Dec 12, 2023
Keemdoesdream
5 out of 5 stars review

Galaxy Buds2 Pros are Amazing!

[This review was collected as part of a promotion.] I love my Galaxy Buds! They make everything sound nice and crisp almost whenever I use them. The only miniscule flaw for me is that I drop them often but I blame that more on myself than the case/earbuds itself. Other than that, it took my ears a little bit to adapt to the earphones sound in the bass boost frequency. I grew to enjoy it a lot. It's like a better version of the Buds2s. That's my favorite part about these Buds. They improve on those earbuds in everyday. This include the material, sound, and especially how it fits inside the ear. As a person with pretty big ears, they still feel great to me because of what the ear tip is made out of. They feel the best when both are on but even just one on feels great. I'm even wearing them while making this review. In all, I love these earbuds so much. They will always be one of my favorites. They have so many positives like the ones I mentioned and the ones I didn't, like the touch controls, mobility, and use with other devices including PCs. I still wish Noise Cancelling and the Ambient Mode could be used on other devices to some extent but even if not it's fine. They sound just as fantastic without those features. Anyways, thank you Samsung for this amazing product you have made.

Review from Samsung US
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