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Connections and noise cancelling
[This review was collected as part of a promotion.] I have used this device at work, studying at a cafe, and at home. The connection is flawless with the galaxy phones and the noise cancelling provides best experiences. Furthermore, the voice recognition and surround sound makes great for youtube and other video watching.
Needs Improvement
I bought these for an alternative to my Sony over ear headset. The sound quality has been good and I appreciate the dampening of volume when I start a conversation and am listening to music. The microphone quality appears to be poor though. I constantly have feedback from others on calls that they can't hear me, I am muffled, or sounds like I'm in a bubble. These issues happen on both phone calls and platforms like MS Teams. Unfortunately, my ears have had a reaction to the ear bud material too, which appears to be a common problem from a quick internet search.
Hello Anonymous... We appreciate you taking the time to review the Samsung Galaxy Buds2 Pro earbuds. We value your thoughts as we continue to innovate and improve on the design and functionality of our products. Please refer to the below information about the materials that are included in the Galaxy Buds if your skin is hypersensitive or if you have an allergy to any of these materials. Remove your Galaxy Buds from your ears and consult a healthcare professional if the skin where you wear the Galaxy Buds reddens or feels irritated. [Nickel] The speaker mesh (for all Buds products) and the air vent mesh (for Buds Live and Buds Pro) include stainless steel. Stainless steel consists of steel (Fe), chrome (Cr) and nickel (Ni), and is widely used for everyday products, but some people may have an allergy to some of the materials included in it, such as nickel. The speaker mesh should be covered with silicon ear tips and the air vent mesh is designed not to touch your ear, to minimize direct contact with the skin if properly used. Users who are sensitive to nickel may experience redness, swelling, itchiness, or other irritation if using Galaxy Buds for an extended period. If you experience skin irritation or discomfort, you may want to consult a healthcare professional before you use the Buds. [Acrylate] The main body of the Galaxy Buds includes acrylate. Acrylate (Methacrylic acid), used for the colorization of the Polycarbonate (PC), which constitutes the main body of the Galaxy Buds, is commonly included in consumer goods that come in contact with the skin, such as adhesive bandages. Users who are sensitive to acrylates may experience a skin reaction when using Galaxy Buds for a long period. I've attached some links that should help with the sound quality of your earbuds. Please feel free to contact Samsung Support, also below, if we can offer you additional assistance. Thank you for being the best part of Samsung. -Bethany Use the intelligent audio features on the Galaxy Buds2 Pro Samsung earbud has a static noise No, low, or poor audio quality on Samsung earbuds smsng.us/Samsung-Support
I love my Buds 2 Pro
[This review was collected as part of a promotion.] I have the Buds 2 pro and I am loving it. The active noise canceling feature is amazing. I suffer from tinnitus really bad and it helps me out greatly by reducing background noise. I play alot of videos through my device and highly enjoy the sound quality.
Galaxy Buds2 Pro
I have a pair of these (Black ones) that my husband handed down to me when he got a new upgraded pair.. I like the sound quality, however my ears and ear canals are so much smaller than his that they won't stay put and always fall out and the smallest ear tips they came with are still too big. In addition I am quite disappointed that I can't find any ear hooks that go around your ears similar to hearing aids that are compatible with this model. I think if I had something like that, it would make them a little more bearable. Can this be remedied somehow? I am sure that I may not be the only person with this particular conundrum.
Thank you for sharing your experience with the Galaxy Buds2 Pro, Jennifer! We genuinely appreciate your feedback and are here to help you make the most of your listening experience. We’re thrilled to hear that you enjoy the sound quality. The Galaxy Buds2 Pro are designed to deliver rich, immersive sound thanks to advanced audio technology, including 24-bit hi-fi audio and a larger woofer size for deep bass. We understand that finding the right fit can be challenging, especially if the smallest ear tips are not providing a secure fit for you. Samsung offers ear tips in three different sizes to help users find the best fit. We recommend trying each size to see if that improves your comfort and stability. To achieve the best fit, ensure the ear tip is properly attached before wearing the earbuds. Insert the earbuds following the direction of your ear canal for optimal comfort and sound. You can adjust them by rotating if needed, and experimenting with different sizes can help you achieve the best seal. Lastly, we noted your frustration about the lack of compatible ear hooks similar to those used with hearing aids. We are continually seeking to enhance our products, and listening to customer feedback plays a crucial role in that process. If you have any further questions or need additional assistance, please don’t hesitate to reach out to us at Samsung Support. We're here to ensure you have a fantastic experience with your Galaxy Buds2 Pro! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Sound is superb
[This review was collected as part of a promotion.] I was in the market to try a new pair of Samsung buds and was not sure on the ones I quite like. So I decided to try These ear buds since I did get them on a deal. At first glance right out the box they are pretty purple that's eye catching. Upon trying to put them in I felt I can never get a great fit. I even tried watching videos and everything in-between. It's also not the first time I heard of these not staying in the ear,.hence the four stars. They also have AI built right into them which has some cool features.
I am pleased with my buds
[This review was collected as part of a promotion.] I am very pleased with the features. I wish they'll figure out how to "No fall" in your ears feature too. I still use my wired galaxy earbuds as I don't want to lose my galaxy buds. They're not cheap!
Battery Bomb
I bought these Galaxy Bud Pro 2, to upgrade from my Galaxy Buds+. To be honest, I find myself picking up my old Buds+ allot more often to use, bc I get better battery life out of them. It seems that the new Buds Pro 2s battery runs out quicker than my older ones. And sometimes when moving my head, I can hear static, like if there's a wire loose somewhere😆 Let's just say, I'm not too happy about my purchase🙄 but still rocking my old & trusted Galaxy Buds+ all night long🎶🎶Yeah‼️
Hello Galaxy4Me, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how important the battery life of your device is to you on a daily basis. We have provided links to articles to help with both the battery life and the static you mention hearing with your device. We have also included a link to the Samsung Support Team if these experiences continue with your earbuds. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Awesome sound, battery life, and portability!
[This review was collected as part of a promotion.] I enjoy my Buds2Pro everywhere I go! The small case allows me to take them wherever while saving space and being lightweight! The sound is phenomenol! Use the wearable app to test and set the fit, the sound, and touch functions and customize it to my audio needs whether it be gaming, music, or videos!
Well rounded earbuds
[This review was collected as part of a promotion.] I mainly use my galaxy buds in the gym or while running. They are comfortable to wear for extended periods of time and the noise cancellation works well. Ambient sound mode works good too. The galaxy wearable app makes it easy to adjust settings and switch between other galaxy products like the watch 5, which also pairs nicely with the galaxy buds
Amazing ear buds
[This review was collected as part of a promotion.] I love these for the gym. They don't fall out even while doing cardio or lifts. They have a great battery life and its great that the case charges them for when I forget to do it. Plus I have a cute purple color to match my Note. Would recommend!
