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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Sep 18, 2023
Cdawgisland
3 out of 5 stars review

Good sound features need tweaking

[This review was collected as part of a promotion.] I use the buds pro while I work out and play basketball. They don't always stay in the ear while doing certain moves such as squats and push-ups. The noise canceling doesn't seem to do much but the sound is still good but you can still hear everything around you. The touch sensitivity can be weird at times. Sometimes my hair is able to press pause but then sometimes my fingers can't even make it play. The battery life on it is great. I can go maybe a whole week before needed to charge and they haven't died on me yet.

Review from Samsung US
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reply from Social Commerce

Hi Cdawgisland, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We would love nothing more than to help you enhance your enjoyment while using your buds and troubleshoot your difficulties. With regards to the fit, if you have tried using the additional ear tips included in the package, we do have conform foam ear tips available on our website that may help you get a more secure fit that is better for those workout times. You can always turn off the touch settings if you are finding them to be more frustrating than helpful. This can be done in the Samsung Wearables App. There are three different sound options that you can explore with regards to the noise. The ANC features should block out the majority of the noise around you. The off setting will let through some noise but only what could come through around the buds. The ambient sound feature will allow you to hear everything going on around you for safety or preference. We appreciate you being a Samsung customer, and we have provided a link to the Samsung Support Team if you have questions or would like further assistance with your device. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Apr 30, 2024
Shopgirl
5 out of 5 stars review

Buds2 Pro is great and blocks outside noise

[This review was collected as part of a promotion.] Very impressed with my buds, I have school and able to listen to my lectures during my daughter's cheer competitions and it blocks the loud music and I am able to fully concentrate on schoolwork while in the venue with loud music.

Review from Samsung US
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Aug 26, 2024
Rumihabib
1 out of 5 stars review

Great software not so great hardware

[This review was collected as part of a promotion.] I like the Galaxy ai features. How you can use voice commands and interactions to make everyday tasks much more convenient. I use the ear buds primarily for listening to music and phone calls and the sound quality is amazing. I also really like the find my ear buds feature. The only issue I have is a big one: the earbuds are constantly falling out of my ears. I tried changing the size of the rubber piece and no luck. I am constantly having to press them back into my ear causing me to press the button, sometimes hanging up on people if I'm on the phone with them or pausing the music that I am listening to.

Review from Samsung US
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reply from Social Commerce

Hi there Rumihabib, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We are so happy to hear how much the features of Galaxy AI has made using these buds so convenient. We would be thrilled to help you maximize your experience with this device and get the secure fit you are looking for with your device. We have provided a link to an article to assist you directly at your convenience, and recommend performing a fit test with your earbuds connected to the Samsung Wearables App. We have also shared a link to the Samsng Support Team to offer additional assistance if this experience continues or you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Dec 2, 2023
Anthony
5 out of 5 stars review

Awsome sound

[This review was collected as part of a promotion.] I had the buds 2 before buying these, and these are a massive improvement, the sound quality is great, finding them when I loose them with smart things is great. Setting them up is clean and so is connecting them with other Samsung devices. I will say that I wish that there was 100% seemeless transitioning from phone to Samsung tab but otherwise it's awesome

Review from Samsung US
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Aug 21, 2023
Shells
5 out of 5 stars review

I enjoy these more smaller set of buds.

[This review was collected as part of a promotion.] They adapt to my needs and switch over automatically. They're helpful when I'm at work and get text messages. Telling to check my phone (I don't have a watch) for important messages. My ears are smaller than normal and they fit perfectly!! I also appreciate the noise cancelling.

Review from Samsung US
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Nov 7, 2023
Blurryman3361
4 out of 5 stars review

Lovely Sound Profile, and Seamless HiFi Audio!

[This review was collected as part of a promotion.] I've owned the Galaxy Buds 2 Pro for over a year now, and I must say that it is amazing how much of an improvement the comfort and fit have become. Especially when compared to the original Buds Pro, which were uncomfortable to wear, thus affecting the noise canceling and fit. I use my Galaxy2 Buds Pro almost every day as a high school student who needs to pass the hours in peace and focus. Which of course with the new echanced comfort، I can wear them on end, without irritation. Though for such a premium price, please consider the build quality (like case snappiness or magnetic strength), and improving the noise canceling technology. As for a lower budget, the competition has done great in these aspects. I have good hopes for next year's 2024 Galaxy Buds 3 Pro, so thank you for your hard work and efforts.

Review from Samsung US
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Nov 13, 2023
SideLineJonez
5 out of 5 stars review

Best Buds

[This review was collected as part of a promotion.] I originally had a pair of the buds live and they were great but the Bud2 Pros are a whole other level. The noise suppression is great and some of the features such as if it detects me talking it will actually turn the noise suppression off and lower the volume so I can have a conversation with someone. Once you're finished talking after 10 seconds, you're right back to being able to ignore the world and listen to your music/videos in peace! Suprisingly comfortable and nothing but good things to say for the buds 2 pros!

Review from Samsung US
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Aug 12, 2024
Mortisha77
5 out of 5 stars review

Love my buds!

[This review was collected as part of a promotion.] The sound is amazing, and I love the setting where it lowers sounds when talking. These are my favorite and the battery life is very good. I also like being able to sync phones, buds, and tablets together so I can switch between devices and keep things moving.

Review from Samsung US
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Apr 29, 2024
Velmar1
4 out of 5 stars review

Awesome product but...

[This review was collected as part of a promotion.] The product itself is great. My favorite Bluetooth headphones without a doubt. The sound quality is best in my opinion. The only issue I have is the carrying case is too loose which means it opens easily, often without the owner knowing. Has caused me to lose the buds because they fell out of the case without me realizing until it's too late. Great product otherwise. Probably needs a stronger lid that will not open so easily. Aside from that, 10 out of 10. Would recommend!

Review from Samsung US
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Mar 14, 2023
Jonp11
5 out of 5 stars review

Feature rich, good fit, and great audio.

[This review was collected as part of a promotion.] Took the Buds2 Pro on a couple of flights and really enjoyed the experience. Very easy to hear everything going on around me while still listening to podcasts and music. Touch controls make it easy to drown out ambient sounds with excellent noise cancelation. Other touch controls are responsive and very functional. Partnered with the Galaxy Wearable app, these buds offer some very nice customizable features. From the case capable wireless charging capability, to the ability to change the EQ settings within the app, the Galaxy Buds2 Pro are my favorite earbuds to date.

Review from Samsung US
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