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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
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4.6 out of 5 stars
stars
7,082 ratings7,071 reviews
  1. 5 stars72% (5,123)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (130)

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Showing 141-150 of 7,071 reviews
Sep 22, 2024
Toms
3 out of 5 stars review

Verified Purchase

Upgrading

The sound is definitely improved since my buds+. They fit comfortably, but they don't want to stay in all the time. Bending down they fall out. Kinda miss the Silicone wedges.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hi there Toms, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are so happy to hear you are pleased with the enhanced audio quality of your earbuds, and we would love to help you maximize your experience with the ideal fit. We have provided a link to an article to help you with the placement for a secure fit, and recommend performing a fit test with your earbuds in the Samsung Wearables App. We have also shared a link to the Samsung Support Team to offer additional assistance or answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jul 1, 2024
Kira M
4 out of 5 stars review

Verified Purchase

Good buy

Sound is perfect. I wish there was an option to focus on speakers voice when in a loud area like there is when you use the headset. Also needs to be extra ear pieces for smaller ears

Review from Samsung US
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Jun 20, 2024
Scott
2 out of 5 stars review

Verified Purchase

Not thrilled

I'm not impressed. The distortion when ambient sound turned on it is terrible. Even with no wind just normal walking it sounds like a blown speaker as well as a constant humming. In standard model and noise canceling they're fine.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hey Scott, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would beore than happy to help you troubleshoot the Ambient Sound feature on your earbuds to help you have the best listening experience possible with your device. We have provided a link to two articles to help you with the audio settings and features. We have also shared a link to the Samsung Support Team if you continue to have this experience with your earbuds. Thank you for being a Samsung customer. -Elizabeth Use Ambient sound on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078084/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jul 15, 2024
NAKK
5 out of 5 stars review

Verified Purchase

Surprising

Sound good, they fit nicely in my ears. Never would have considered these, but decided to add them to my tablet purchase at a heavy discount. I've been impressed.

Review from Samsung US
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Aug 1, 2024
ToPaZ
4 out of 5 stars review

Verified Purchase

Switch to Galaxy Buds with mixed results

The sound is great, the app controls are excellent. But the fit is not as good as my previous earbuds (different brand) ice made a few adjustments but still not a great fit.

Review from Samsung US
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Jul 10, 2024
Flipflops
4 out of 5 stars review

Verified Purchase

Sadly Disappointed

They aren't as good as the review that I read. If I didn't order them online with such a short window for returns, I would have returned them. They don't cancel noise and the sound isn't crystal clear. They don't stay in my ears.

Review from Samsung US
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Apr 29, 2024
Robert
4 out of 5 stars review

Verified Purchase

Almost perfect

Sound quality, Length of charge, and versatility of use is spectacular... Small item Though.... If you're winter beanie hat is wet when working out Outside, The hat will activate the controls on the buds themselves and shut them off lol

Review from Samsung US
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Oct 29, 2024
Joseph
4 out of 5 stars review

Verified Purchase

Amazing sound quality

The sound quality is amazing. Battery life is very long as well. Only con is that it's a bit wierd shaped and it's hard to get out the ear sometimes, but at least I know they'll never fall off while running

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hi there Joseph, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are ecstatic to hear you love the daily experience you have with your Galaxy Buds2 Pro. We hope you'll reach out to us again if you have any questions or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

May 11, 2024
Spencer H
5 out of 5 stars review

Verified Purchase

Near Perfection

Audio perfection, clear highs and bassy low. Not just a recommend, a requirement to fully utilize a galaxy phone. They could fit better in the ear though

Review from Samsung US
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Jul 16, 2024
Brandon
5 out of 5 stars review

Verified Purchase

Amazing

Amazing buds, really good quality for certain types of music, classical, hip hop, rock , the ANC works really, even though they are last years model they still are a good pair of headphones

Review from Samsung US
Helpful?0TSVSSLSUST413616456162