Customer reviews for Serta Perfect Sleeper Delfino Nights Pillow Top Mattress (Available in Medium and Firm)

Customer reviews for Serta Perfect Sleeper Delfino Nights Pillow Top Mattress (Available in Medium and Firm) for

Serta Perfect Sleeper Delfino Nights Pillow Top Mattress (Available in Medium and Firm)

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4.4 out of 5 stars

stars249 ratings225 reviews

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May 23, 2025

Unhappy

3 out of 5 stars review

Unhappy

We purchased this mattress about 6 months ago with box springs. The mattress was supposed to be firm and seemed fine for a while. Now it already has cupping where my husband and I lay. I DO NOT recommend this Serta UnPerfect Sleeper.

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reply from Serta Team

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at. If your mattress is found to be defective, you should be able to get a replacement. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!

Nov 21, 2024

JMO

1 out of 5 stars review

Serta perfect sleeper

We've only had this mattress for 2 months, and it's already sagging in certain spots. It's uncomfortable to the point of causing neck and back pain, and the sound of the "crunchy" springs is annoying as all get-out.

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reply from Serta Team

Hi there, we are sorry to hear about the issues affecting your mattress. We recommend ensuring that the mattress is currently on a bed frame/foundation that is properly supporting the mattress. If the frame fits within our warranty expectations then we recommend reaching out to Sam's Club directly to open up a warranty claim. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948, We hope this helps!

Sep 18, 2025

Linda B

4 out of 5 stars review

So far so good

We like the new mattress so far. We hope it lasts a good long time and retains its firmness. I do wish I would have ordered the firm mattress though. But this mattress isn’t too soft. I was just afraid the firm one would be too stiff, like laying on a board.

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May 16, 2026

Khamraj N

5 out of 5 stars review

Feels great

Old s&f lasted 20 years will see how this hold up

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May 17, 2026

Denise W

5 out of 5 stars review

Slept well

Mattress felt good on the first night of sleep

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May 23, 2026

Manuel G

4 out of 5 stars review

Good

Haven’t use it but pleased with the look so far

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May 20, 2026

Jami T

5 out of 5 stars review

Delfino Medium Pillowtop mattress

What a perfect mattress and good for your back also. Will get good sleep on this one!!

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May 7, 2026

Michael M

5 out of 5 stars review

Awesome

It's the perfect combination of soft and firm. We sleep great on our new Delfini

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Apr 26, 2026

Shanetta H

5 out of 5 stars review

Great Product

So far so good, I've slept wonderful for the past 3 nights--thanks to this mattress.

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Apr 25, 2026

anonymous

5 out of 5 stars review

Great mattress!

Purchased this mattress and am very satisfied!

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