I purchased a king mattress at Sam's club on 12/15/25 and set it up yesterday. We noticed several issues with the cover. It is stretched out of shape and has 3 spots where there are snags and one spot where there is a hole. I thought that letting it expand might fix the stretched problem, but it has not. I was told by Nectar that there was nothing they could do. In fact, they recommended going back to Sam's Club to see if they could rectify it. Sam's said I needed to return the mattress, and they could sell me another one. The problem is that the mattress is big and would be difficult to return. Sam's club recommended returning the mattress, which will be difficult because the mattress has already expanded and will not fit into the box. Plan A, the Nectar recommended plan, is that I return the entire mattress because the $20 mattress cover is defective. I assume the mattress will ultimately be shipped back to Nectar which will cost time, inconvenience, significant shipping charges, and the mattress will likely be disposed of costing the company hundreds of dollars. Or plan B (my plan): send the customer a new mattress cover, which would cost Nectar $20 and satisfy the customer who does not want to hassle with taking a fully expanded mattress back to the store. The fact that Nectar can't send a mattress cover separate from a mattress is unbelievable. Nectar confirmed that Option B was not possible because they do not sell/ship mattress covers separate from mattresses. In summary, Nectar would rather spend hundreds of dollars, time and inconvenience to have an entire mattress returned rather than ship a $20 mattress cover to keep a customer happy. This is insane and very disappointing. I have pictures to upload but the website is giving me error when uploading.

I'm a side sleeper and a warm sleeper this mattress is not good for either in my case I'm 6'4" and 265lbs the mattress isn't what I expected from all the reviews I had read I've given it ample time for a break in period I messaged nectar to ask if the mattress was the same as what they sell online they told me no it doesn't have the same layers in it so there again you get what you pay for wish I had payed the extra from the online store.

I have another Nectar bed but a higher level model. This bed does not even compare. I suppose for the sale price of $600 for a king it is fine but it is definitely not a medium plush like it says on the box. It is in fact a firm foam bed with a memory foam layer on top. I'm hoping it'll soften up after breaking in but I'm disappointed at the moment. I called Nectar directly before purchasing to compare their box store beds but they were zero help and said to talk to the store (Sams).

Best bed ever. So comfortable and gives us a great night sleep.

It is a little more firm than I like so I went and bought a 2 inch topper and it is better for me

We bought this for a loved one and the price is a fraction of the commercially priced mattresses.

Super soft mattress, you will sink into it immediately

Affordable yet in pain when I wake up

Great mattress for the price. Comfortable and firm enough.

Great mattress and could not have been any more convenient.