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Customer reviews for Nectar 12" Medium Plush Memory Foam Mattress (Available in Twin, Twin XL, King) for
Nectar 12" Medium Plush Memory Foam Mattress (Available in Twin, Twin XL, King)
4.1 out of 5 stars
stars410 ratings176 reviews
  1. 5 stars65% (268)
  2. 4 stars11% (45)
  3. 3 stars7% (28)
  4. 2 stars5% (22)
  5. 1 star11% (47)

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Showing 61-70 of 176 reviews
Jul 25, 2023
CMP
2 out of 5 stars review

Verified Purchase

Mattress not as described, clearly had been opened

Box was previously opened &retaped, 4-5” black dirt like mark on top of mattress cover. Corners on bottom were smashed in and barely inflated. Was supposed to be a 12” mattress. Barely 10”” at highest areas, barely 8” at corners.

Helpful?4RW3QYORNK6O13615503032
Aug 9, 2024
Kathryn M
5 out of 5 stars review

Verified Purchase

Very comfortable and cool

I bought this mattress for my daughter. We have never tried out a mattress in a box like this one before, so I was a little ambivalent, but it is great. She is so happy in her new, comfy bed!

Helpful?4RW3QYORNK6O13615503032
Aug 27, 2023
Olegunz
5 out of 5 stars review

Verified Purchase

Great memory foam support

We are pleased with the comfort and support provided on this mattress. I'm not a back sleeper but this mattress fills in my lumbar area and makes back rest very comfortable.

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Aug 26, 2023
Marsha
5 out of 5 stars review

Verified Purchase

Nectar mattress

I recently purchased the Nectar mattress after researching dozens of brands. I love my new mattress. It’s comfortable and my back has improved while sleeping on it. Price was great, fast service. Love it

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Apr 18, 2024
Leanne
1 out of 5 stars review

Verified Purchase

Plush not firm mattress

Perhaps if you like memory foam, that’s very soft you will like this. Go try it out first at another mattress store. I was following someone’s review saying it was firm. It is not at all.

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Jan 28, 2026
Rachel
1 out of 5 stars review

Horrible customer service

We were excited to use our mattress and we slept well for about 60 nights. However, after 4 months of use, we were waking up sore and miserable. We contacted Nectar directly and was told they will not honor their 365 night trial because we did not buy it directly from them.

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Apr 13, 2026
Steven
5 out of 5 stars review

Very good supportive mattress

Very nice mattress with just the right support and quality looks and feel. Replacing a 20 year old memory foam mattress and the difference is night and day better.

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Dec 19, 2025
BRIAN
2 out of 5 stars review

Mattress cover is defective. Service not helpful.

I purchased a king mattress at Sam's club on 12/15/25 and set it up yesterday. We noticed several issues with the cover. It is stretched out of shape and has 3 spots where there are snags and one spot where there is a hole. I thought that letting it expand might fix the stretched problem, but it has not. I was told by Nectar that there was nothing they could do. In fact, they recommended going back to Sam's Club to see if they could rectify it. Sam's said I needed to return the mattress, and they could sell me another one. The problem is that the mattress is big and would be difficult to return. Sam's club recommended returning the mattress, which will be difficult because the mattress has already expanded and will not fit into the box. Plan A, the Nectar recommended plan, is that I return the entire mattress because the $20 mattress cover is defective. I assume the mattress will ultimately be shipped back to Nectar which will cost time, inconvenience, significant shipping charges, and the mattress will likely be disposed of costing the company hundreds of dollars. Or plan B (my plan): send the customer a new mattress cover, which would cost Nectar $20 and satisfy the customer who does not want to hassle with taking a fully expanded mattress back to the store. The fact that Nectar can't send a mattress cover separate from a mattress is unbelievable. Nectar confirmed that Option B was not possible because they do not sell/ship mattress covers separate from mattresses. In summary, Nectar would rather spend hundreds of dollars, time and inconvenience to have an entire mattress returned rather than ship a $20 mattress cover to keep a customer happy. This is insane and very disappointing. I have pictures to upload but the website is giving me error when uploading.

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Mar 30, 2024
Jenny
1 out of 5 stars review

Never Expanded completely

This was one of the worst purchases I made. The ends and corners never expanded. I wanted 6 days still lop sided ends and corners turned up. The bed is about 6- 8 inches in places. I called Sam’s club took over a week to get a replacement awful customer service awful support and awful mattress.

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Jun 15, 2023
Lou71
3 out of 5 stars review

Not what I expected!

I'm a side sleeper and a warm sleeper this mattress is not good for either in my case I'm 6'4" and 265lbs the mattress isn't what I expected from all the reviews I had read I've given it ample time for a break in period I messaged nectar to ask if the mattress was the same as what they sell online they told me no it doesn't have the same layers in it so there again you get what you pay for wish I had payed the extra from the online store.

Helpful?4RW3QYORNK6O13615503032