We have 2 homes. One is a small ranch in the country that has 10 other people on the power leg. It is not uncommon to have power outages frequently. During an ice storm power was out for 2 weeks. Not mine! The other home is a lake home which also takes a long time for power to return to normal. Bottom line is we will not have home with out a generator. We use the 22K on propane. The ranch has 2 large a/c units, 2 upright freezers and 2 refrigerators. The generator runs the whole house just fine.

Weekly test runs are going fine: starts on time and idles low after a short run at full speed (so it is much quieter). First power outage and the transfer switch, generator and power supply started, ran and shut off seamlessly. Impressive. The only improvement would be if it were not that loud: can be heard clearly in the house and even might affect level of speaking or certainly could affect getting to sleep.

Installed two months - 1 power outage - unit failed. dealer has been out 8-10x. new motor, new wiring harness. every sensor has displayed multiple faults. total piece of junk. I have had a green mobile link status 2 days out of 2 months. At this point Generac should be refunding me my money and removing this unit! it has never worked. think there are serious electrical / computer issues with this brand. all my neighbors that have generac told me it took several months to get them sorted.

Having experienced "Snowmageddon" in North Dallas a few years ago and without power backup, this new Generac whole home generator brings incredible peace of mind. It's good to know it is always there ready to take over should the power grid go down. The only reason I gave it a 4-rating is because of the delay between power failure and the generator starting. I wanted Tesla's system mainly because of its ability to take over within milliseconds of losing power unlike Generac. If power is out for more than a second, then there are several clocks that have to be reset. I've had days when the power blinked multiple times thereby requiring clock resetting each time. Very annoying. If Generac would develop a battery unit to incorporate with the generator that would bridge the gap between the grid failing and the generator taking over, then I would definitely give it a 5-star rating. That's my only complaint, and it really isn't a Generac fault since it operates as designed. I just wish the design would change a tad to eliminate the time gap.

This is my second 14K generator, first lasted 15 years. Replacement done less than 24 months ago. Little over 1 month ago, new unit's engine died. It blew oil , smoke, and even the oil dip stick. Dealer replaced new Generac engine, after going through protocol with Generac. This was within 2 weeks of engine failure. New engine just ran for 61.5 hours during major blizzard!!

Just installed and completed and we have no issues. Had to leave our first Generac at the old house and now have the new and improved version. The simplicity of managing is great, have recommended to our neighbors and they are being installed and ordered as I type.

I bought this magnificently engeneered machine in February this year. My neighbours and friends made fun of me, saying that I didn't need a generator for the entire house. The thing is, I work from home online. No power = no revenue. I own five pets. No power = no drinking water because I have a surface well. No power = no drinking water (for humans too), no flushing, no showering nor bathing. Since the installation a month ago, we have had five power outages which would have cost me five days of work. The transition to the generator power is absolutely seamless, in fact, I was not aware of any of those outages, happily working away in my home office...I learned through the neighbours' complaining about the length of time it took to reestablish power. On a couple of occasions, I could hear a 'lawnmower' going and thought to myself 'who on earth would mow the lawn under three feet of snow! Only then did I realize that the lawnmower noise was actually the generator doing its job! lol I am so glad I did not listen to my neighbours and friends! I rated four stars only because there was a set back with the installation date.

The WiFi doesn't work. It never did. I did everything I could on the home end of things but no dice. This also happened on the second unit as well (I purchased two). So I'm sure it's a good unit but it does me little good if I can't “see it” without actually going to where it's located and popping the hood. Maine winters make that an issue.

At my age of 67, I am glad to finally get an install a Generac standby generator. Even if the power just goes out for a few hours, it will be much easier to put up with the inconvenience. Basically there won't be an inconvenience. I believe standby generators are worth every penny.

Bought my Generac after an ice storm and a tornado. We have only had to use it once since it was installed. Knowing I can heat and cool my home as well as protect my pool pumps and hot tub equipment from freezing is well worth the investment!